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For years, InterWorks has played a huge role in Dell’s PartnerDirect program. As one of the Southwest region’s biggest and best partners, we have extensive experience working with a wide array of Dell storage products. Most notably, we’ve been at the forefront of implementing Dell...

With virtualization continuing to grow into the small and medium business marketplace, it is now affordable for many IT administrators to implement many common best practices such as having a minimum of two domain controllers. Virtualization also has many transitioning/upgrading to operating much easier.  When considering...

Once a Windows 2012 or Windows 2012R2 has had the Active Directory Domain Services role installed, the domain controller must be promoted to a domain controller. This article outlines the steps needed to add a domain controller to an existing environment. This article is the second...

With Windows 2003 nearing end-of-life, it is becoming more imperative to upgrade to a newer operating system. For many IT admins, this is a great opportunity to start upgrading infrastructures to Windows 2012 or Windows 2012R2. Since DCPromo was depreciated in Windows Server 2012, the...

After updating the driver on a Dell TL2000 tape drive, the devices appeared in Device Manager with a bang, indicating the driver was corrupt. Error message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" To fix this...

If you are having problems finding the FREE Windows 8.1 Upgrade in the store, this is the best fix I have found. Note:  This is only available if the version of windows is OEM, not an after market install.   If the upgrade shows up in the Windows Store: Once...

In October 2013, Microsoft released Windows 2012R2, containing many improved features. A good article outlining those improvements can be found here: http://www.petri.co.il/whats-new-in-windows-server-2012-r2.htm# Although installing the Hyper-V Role is straightforward on a new system, I have seen couple of scenarios where the Hyper-V role will fail on...

Just last week, Ruckus Wireless held their annual BiG DOGs Partner Conference in beautiful Miami, FL. The conference brought together 200 of Ruckus’ best partners in order to share insight and glimpse ahead into what’s around the corner for the enterprise wireless industry. As a...

Yesterday, Veeam released Veeam Backup and Replication 7, which contains some significant improvements such as backup to tape, parallel backups (simultaneous backups with the same job), SureBackup for replicas, and more. The full list can be viewed either at http://go.veeam.com/v7 or http://www.veeam.com/vm-backup-recovery-replication-software.html?ad=men...

One of the great things about virtualization and VMware is the ability to take snapshots of a virtual machine. The snapshot feature allows an IT administrator to make a restore point for a virtual machine that is crash consistent. This feature is particularly useful when...

When installing a fresh copy of ShoreTel or migrating an existing ShoreTel install to a new server, by default the ShoreTel phones will try to retrieve their date and time from the ShoreTel server. By default, the NTP settings will not be enabled in a...

Encryption has been becoming an increasingly popular implementation when it comes to data storage and transfer, and it’s not always a difficult thing to do. I recently encrypted a Mac Book Pro running OS X 10.8 (Mountain Lion) with FileVault 2 and was surprised at...

So I know my title at InterWorks, Inc. says "Systems Engineer", however many of the people know me here simply as "the cell phone guy". Why? Because I always have the newest, latest and greatest, and not always just one. I generally do a full...

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