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While troubleshooting missing inbox email for a client, I ran across these instructions to restore an email folder (Inbox) for SmarterMail. This client uses an older version of SmarterMail and these instructions worked perfect with Backup Exec. Restore the mailbox from Backup Exec to a temp...

Ok bloggers and bloggees.  I recently ran into this issue while rebuilding an E-series Dell Latitude. Let's say your hard-drive on your Dell Latitude E6500 laptop needed to be replaced due to multiple disk errors reported on it.  After you rebuild (aka completely format and reinstall...

  Anyone who has had the privilege of administrating a McAfee Web Gateway (WebWasher) will know that with consistent use of these devices, their configurations tend to become more and more detailed with white list entries that you have input because users will from time to time,...

There has recently been released a new FireFox add-on to help people gain access to other user's accounts.  It is not the traditional attack that most people think about where they get your username and password.  This new add-on for FireFox works against the cookies...

Situation:  So you have an UnManaged Symantec Endpoint Protection client that is either not updating itself correctly or is not communicating with the Symantec Endpoint Protection Management Console. Here is how to migrate the correct communication settings from SEPM to the SEP client. Solution:  1st Step (Exporting the Communication Settings...

There are several good ways to check the voice mail for a workgroup in shoreTel. Here is a list of them, and some notes on getting them to work. The manual way - You can press the voice mail button on your phone. if it does...

USING A VPN WITH WINDOWS 7:   Greetings once again Bloggees:   This month's tip is for using a VPN in Windows 7.  For information about setting up a VPN in Windows XP, please refer to our blog, "How to setup Microsoft VPN." _______________________________________________________________ To review, a VPN is a Virtual...

A client of mine had an issue of the 2003 SBS Server's logon screen having black fields. The user name, password and domain fields were black and you could not see what you were typing unless you ran your mouse over the field to highlight it. I...

If you have ever had issues with getting Outlook to open you will have found most them have to do with addins that are allowed but done always function.  Recently I came across an issue that would not allow the user to open Outlook not...

Have you ever had to create a list of all the users that have access to some folders? If you're messing with a file server this list can get huge really fast. luckily there is a free tool that can do all the work...

Ok Bloggers and bloggees, this next tip should be useful for those serious network technicians:   Action: You have a client that needs their server(s) shutdown, but nobody on staff knows the location of the server, let alone the location of the power button on said server. Re-Action:...

 This morning is the big keynote - this room is huge and the people are filing in steadily.  The keynote started with a video about what the cloud is, and immediately fired a joke at Oracle.  We are all dumb terminals in the cloud!  The...

If you're like me, upon using Windows 7 for the first time, you were actively impressed by all of the new features Windows 7 has to offer, from the new aesthetically more pleasing interface to the more functional improvements such as window docking and the versatile gadgets...

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