When installing a fresh copy of ShoreTel or migrating an existing ShoreTel install to a new server, by default the ShoreTel phones will try to retrieve their date and time from the ShoreTel server. By default, the NTP settings will not be enabled in a...
Encryption has been becoming an increasingly popular implementation when it comes to data storage and transfer, and it’s not always a difficult thing to do. I recently encrypted a Mac Book Pro running OS X 10.8 (Mountain Lion) with FileVault 2 and was surprised at...
So I know my title at InterWorks, Inc. says "Systems Engineer", however many of the people know me here simply as "the cell phone guy". Why? Because I always have the newest, latest and greatest, and not always just one. I generally do a full...
One Month Using the Microsoft Surface Pro I've been testing the Microsoft Surface Pro for about a month. I've had many coworkers and clients ask about its capabilities. I didn’t go to the trouble of weighing things (using a stop watch to test boot speed, etc.)....
A common way to share files in a network is to use a file server, however when two users try to access the same file, that file will be locked to the second user. If that user was not available to request that the file be...
One of the nice features about ShoreTel is the ease of use of the ShoreTel Communicator. One feature that can be enabled is Call Fowarding. This feature can allow users to forward incoming calls directly to a phone number of their choosing such as Google...
For the last few months, I had been plagued with an issue where my laptop would seemingly at random come out of sleep. I found no useful information in the event log, and couldn't pin down the cause. When my laptop was in my bag,...
Overview Sophos' Astaro firewall appliances and UTMs can come with a variety of configurable features, such as intrusion prevention, web security, and mail security. Some of these features, such as intrusion prevention, utilize open source technologies, such as Snort (http://www.snort.org/), an open source network intrusion prevention...
Issue: Whenever Enter is pressed over Telnet to a Force10 S25 or S50 switch, the new line command is processed twice if the telnet session is from Windows. I recently hit an odd issue on a number of Force10 S25 switches that have been recently deployed....
The Problem Often after rebooting a server, it starts responding to pings even though you can’t remote on to it quite yet. The Solution If you want to stop wasting your time continually trying to RDP into a newly-rebooted server, you can download a handy tool called tcping. Download...
Overview Call queuing is a great way for phone operators to manage high volume of calls. For ShoreTel systems version 12.x and lower on rare occasions a call will not fully disconnect and a received call will show as connected and use up one of the...
Usually it is best to configure your terminal service policy to log out disconnected sessions, however there may be cases where you only want to kill specific applications when the user disconnects. This is easy to do with a PowerShell script that you run periodically as...
Security is always a concern for organizations especially when remote sites are involved. One of the ways this can be addressed is by using whole disk encryption (WDE). The big benefit of WDE is that prevents someone from gaining unauthorized access to sensitive data by...
Overview On rare occasions when attempting to encrypt or decrypt disks, PGP will initialize the action, but will hang. After initiating the ENCRYPT/DECRYPT button PGP will display the PAUSE button, however even after clicking the PAUSE button option nothing will occur. Rebooting the machine, and clicking...
I’ve recently seen Windows Task Manager in newer OSes like Windows 7, Server 2008, and Server 2008 R2 losing the menu bar at the top of the screen. I initially thought it was a virus or some other new sort of way to limit/prevent users...
Summary This article describes one potential cause for receiving an Error 806 when attempting to connect to VPN via a PPTP connection. Additionally this article explains how to fix the ‘Validate server certificate’ by overwriting the rasphone.pbk file. Purpose A while back, I ran across a client that...
This could actually happen with any site, but I noticed it on a daily basis with LogMeIn. When using Chrome to access our LogMeIn clients, I kept getting prompted with this Java message everytime I tried to connect to a machine. I would click "Always...
Purpose of Article This article has been written to give some of my initial impressions of Veeam Explorer (currently in Beta) and to provide some screenshots of the ease of use. What is Veeam Explorer Veeam Explorer is a tool designed by Veeam to provide instant visibility into...
We have come to find that ESET is a very reliable and powerful antivirus tool, but like many other anti-viruses sometimes Malware and Trojans can sneak through. I recently ran into this Win32/Sirefef.EZ Trojan virus and it completely stumped me. I ran multiple scanners and...
Purpose of Article This article was created to show some of my initial impressions of Veeam 6.1, to show some screenshots of the interface changes between Veeam 6.0 and Veeam 6.1, and to show some of the results of some backups and replications. New Features Several new features...
Interworks GmbH
Ratinger Straße 9
40213 Düsseldorf
Germany
Geschäftsführer: Mel Stephenson
Kontaktaufnahme: markus@interworks.eu
Telefon: +49 (0)211 5408 5301
Amtsgericht Düsseldorf HRB 79752
UstldNr: DE 313 353 072