Listed below are the are the different categories of Personal Data that we may collect and process, the purposes that we may process each category, and the legal bases for the processing. Each of the following categories is considered Personal Data.
We may process data related to the use of our website and services (“Usage Data”), including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, information about the timing, frequency and patterns of your use. Usage Data is collected by our website tracking system, and is used for analyzing the use of our website, improving its functionality, and optimizing your website experience. The legal basis for processing Usage Data is the consent you give when you visit our website, as well as our legitimate business interest in monitoring and improving our website and services.
We may process data related to our relationship with you (“Relationship Data”), including your first and last name, your postal and email address, your telephone number, your job title, data for social networks, your areas of interest, interest in our services and products, and certain information about your employer (company name and address), as well as information as to the type of relationship that exists between InterWorks and yourself. Relationship Data is collected from directly from you or your employer and is used for the purpose of managing our relationship with you, communication and marketing regarding our services, maintaining records of our communications with you. The legal basis for processing Relationship Data is by your consent, as well as our legitimate business interest in maintaining good business relationships and proper administration of our business.
We may process data you provide us when you choose to register for an event that is organized or promoted by InterWorks or one of our partners (“Event Registration Data”). Event Registration Data is collected by website forms, and is used for organizing, promoting, and carrying out business events, and may be shared with our partners or co-sponsors of the event. The legal basis for processing Event Registration Data is your consent when registering for the event.
We may process data from purchases of goods and/or services that you make through our website (“Transaction Data”), including your contact information, your card details and the transaction details. Transaction Data is collected by website forms through a third-party system, Authorize.Net, and is processed to supply and provide further information about the purchased goods and/or services and to keep records of the transaction(s). The legal basis for processing Transaction Data is the performance of a sale contract between you and us.
We may process data you provide when you request online service and assistance (“Service Request Data”). Service Request Data is collected by website forms through a third-party system, SolarWinds MSP, and is processed to fulfill the service request and provide technical assistance to you. The legal basis for processing Service Request Data is the performance of a service contract between you and us.
We may process data you provide us when applying for job with InterWorks (“Job Application Data”), including your first and last name, your postal and email address, your telephone number, your career and education history, your social media profiles, your criminal history, personal references, and work authorization status. Job Application Data is collected by website forms through a third-party system, JazzHR, and is used to process job applications for our hiring process. The legal basis for processing Job Application Data is your consent in applying for a job with InterWorks, and our legitimate interest in proper administration of our business.
We may disclose Personal Data to our insurers or professional advisers (including, but not limited to, accountants and attorneys) when reasonably necessary to maintain insurance coverage, manage risks, obtain professional advice, or to aid in legal claims or defenses, whether in a court or other negotiation, mediation, or arbitration proceeding.
We may disclose Relationship Data to our suppliers or subcontractors only when reasonably necessary to fulfill contracts to provide products or services to you.
Financial transactions relating to our website and services are currently handled by our payment services provider, Authorize.Net. We share Transaction Data with Authorize.Net only to the extent necessary to process your payment(s), refunding such payment(s), and dealing with inquiries related to such payment(s). You can find information about Authorize.Net’s privacy policies and practices at: https://www.authorize.net/company/privacy.
Online technical assistance services are currently handled through our online services provider, SolarWinds MSP. We share Service Request Data with SolarWinds MSP only to the extent necessary to provide the requested online technical assistance to you. You can find information about SolarWindsMSP’s privacy policies and practices at: https://www.solarwindsmsp.com/legal/privacy.
Job application processing is currently handled by our HR processing provider, JazzHR. We share Job Application Data with JazzHR only to the extent necessary to process your job application. You can find information about JazzHR’s privacy policies and practices at: https://www.jazzhr.com/privacy-policy.
We may disclose your Personal Data when necessary to comply with our legal obligations or to protect your vital interests or the vital interests of another person.
We use various technical and organizational security measures, including encryption and authentication tools, to protect your Personal Data. Your Personal Data is stored in secured networks with limited accessibility by our employees with special access rights to these systems. However, no environment is completely secure or error-free, and even the most secure systems may be subject to compromise. You acknowledge that we cannot be held responsible for unauthorized or unintended access that is beyond our control.
Personal Data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes, except as required by applicable law. We may retain your Personal Data when necessary for a legal obligation, or to protect your vital interests or the vital interests of another person.
You have the following rights in relation to your Personal Data: the right to access your data; the right to correction of inaccurate or incomplete data; the right to deletion of your data; the right to restrict processing; the right to object to processing; the right to data portability; the right to complain to a supervisory authority; and the right to withdraw your prior consent.
You may request to know if we process your Personal Data and, if we do, you may also request details on how your Personal Data is used and who else may have access to your data. If you object, or withdraw your prior consent, to the use of your Personal Data for direct marketing purposes, we will not use your data for such purposes. You have the right to withdraw your consent at any time. We will provide a copy of your personal data upon your request. You may also request the deletion of your Personal Data, except where we are required to retain the data under applicable law.
If you would like to exercise any of these rights, or have other questions about our use of your Personal Data, please contact: InterWorks, Attn: Data Privacy, 1425 S. Sangre Rd., Stillwater, OK, 74074; firstname.lastname@example.org
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To obtain this information, please send an email message to email@example.com with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.
The InterWorks website is not structured for children. We do not knowingly collect Personal Data from anyone under 13 years of age.
A cookie is a small file of letters and numbers downloaded on to a device when the user accesses certain websites. Cookies cannot harm your computer – they are not viruses and they can be deleted easily at any point in your browser settings. Cookies allow a website to recognize a user’s device. Other tracking methods operate much like cookies. They allow the website to recognize your device from those of other visitors. More information about cookies and other tracking technologies is available at www.allaboutcookies.org and www.youronlinechoices.eu.
We use Pardot as part of our marketing automation system. Pardot sets cookies for tracking purposes and do not store personally identifying information; they store only a unique identifier. Learn more about Pardot cookies.
We use Disqus as a discussion platform for comments on our blogs. If you comment on our site through your Disqus account, Disqus will set tracking cookies. Learn more about Disqus cookies.
We use the CloudFlare service to identify trusted web traffic. The CloudFlare cookie does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. Learn more about the CloudFlare cookie.
Most browsers allow you to modify your preferences for how cookies are used. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies, by adjusting your browser’s settings. Each browser is different, so look at your browser Help menu to learn the correct way to modify your cookies. If you block cookies, you will not be able to use all the features on our website. Similarly, you can adjust your advertising preferences on your mobile device at the device level. For example, to adjust your advertising preferences in iOS, visit Settings > Privacy > Advertising > Limit Ad Tracking. To adjust your advertising preferences in Android, visit Settings > Google > Ads > Opt out of interest-based ads.
This website is owned and operated by InterWorks, Inc., an Oklahoma corporation with a principal place of business at 1425 S. Sangre Rd., Stillwater, OK, 74074.
Operations in Europe are conducted through InterWorks Europe Ltd., registered in England and Wales under registration number 08368863, and its subsidiary InterWorks GmbH, Registerblatt HRB 79752. InterWorks Europe Ltd. is an independent company operating under license from InterWorks, Inc. Operations in Asia and Australia are conducted through InterWorks APAC Pte. Ltd, a Singapore company with registration number 201735870K, and its subsidiary InterWorks APAC Pte. Ltd, ABN 52 623 423 352, an Australian company. InterWorks AUS Pty. Ltd. is a company under common control with InterWorks, Inc.
The data protection officer for InterWorks and all affiliated companied can be reached at:
ATTN: Data Protection Officer
1425 South Sangre Road
Stillwater, Oklahoma 74074
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Transparency in Coverage – Machine Readable Files
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