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Greetings again from the tech room,   This month's diddy involves some explanation to a few common terms used throughout the world wide web.   So when was the last time you paid for online software?  Don't answer that, but rather when was the last time you HAD TO...

  Here are the steps to correct this error.    Steps: 1. Copy the CCC-EXT folder from the C drive on a working PC or Server. 2. Paste the CCC-EXT folder to the C drive on the PC with error. 3. Go to the C drive and then to Program files...

I've run into an error at times when trying to install/update clients ShoreTel Personal Call Manager (PCM or the ShoreTel software).  Looking through multiple forums I found that this is a known issue with ShoreTel.  They have traced it back to some files getting corrupted on...

When a Shoretel user travels to/from multiple offices, how do we set them up to make/receive calls at both locations?  Recently I have seen cases where a single user is configured with two separate extensions in the Shoretel system, one at each site.  Although this...

Those of you who use Outlook out there and leave your messages on the server, you will have probably had to deal with duplicate messages downloading either after you replaced your computer or Outlook had an issue and crashed.  I have tried several tools for...

  More often than not this issue is caused by the mainboard grounding on the case of the computer.  Common Mistakes Using the wrong screws  - Make sure to use the screws that came with the case, and make sure they are specifically for mounting the mainboard to the...

Recently I installed Office 2010 and was pleasantly surprised at how everything worked and how easy it migrated.  Then one day I went to open Outlook it started crashing unexpectedly, I found the following article which works for some people but did not work for me. http://blogs.msdn.com/outlook/archive/2010/02/17/Outlook-Gets-Social-wit...

  One of the most common questions I hear when talking about implementing a VMware environment is related to backups.  How do you back up a virtual machine? It is possible to use existing methods involving remote agents for backup software, but they are often complicated...

Server 2008, Vista and Windows 7 have some additional security features for Remote Desktop connection called Network Level Authentication.  Unfortunately if you’re still running Windows XP SP3 these additional features are not enabled by default and you might get the following error: "The remote computer requires...

Here's a good 802.11n routers roundup for the SOHO and Home market from William Van Winkle of Tom's Hardware. Spoiler: Linksys WRT610N is the winner. Wireless Networking: Nine 802.11n Routers Rounded Up ...

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