Outlook 2007 “Can not send item”

IT

Outlook 2007 “Can not send item”

//

I recently had a client that simply could not replay to an e-mail she received.  She had no issues sending new message or replying to any other messages, but when trying to reply to this one she would get an error saying “Outlook can not send item”. 

I found an article stating that is was because of a e-mail address that was in one of the previous messages before she received it.  The quick and easy workaround was to click reply on the message and click “Format Text” and choose “Rich Text, or Plain Text” and then send the message.  Apparently Outlook doesn’t like messages that contain a e-mail addresses that look something like this; mhtml:{d89988d-dc34-56n2-mki1-156audu5u7ac}mid://099878999/! x-stw:mailto:myusername@mydomain.com.  While this doesn’t give a good reason why this happens it will make it possible for them to get their mail out as needed.

More About the Author

Aaron Richardson

Director, IT Practice Delivery
Quick Q&A: Why We Like Microsoft for Cloud-Based Productivity A few months ago, we kicked off a new blog series where we ask some of our IT experts what they like about certain technologies, as ...
How InterWorks’ IT Service Model Is Different Most IT service providers have a set menu of offerings you can choose from. They define exactly how their technology will be delivered, ...

See more from this author →

Subscribe to our newsletter

  • I understand that InterWorks will use the data provided for the purpose of communication and the administration my request. InterWorks will never disclose or sell any personal data except where required to do so by law. Finally, I understand that future communications related topics and events may be sent from InterWorks, but I can opt-out at any time.
  • This field is for validation purposes and should be left unchanged.

InterWorks uses cookies to allow us to better understand how the site is used. By continuing to use this site, you consent to this policy. Review Policy OK

×

Interworks GmbH
Ratinger Straße 9
40213 Düsseldorf
Germany
Geschäftsführer: Mel Stephenson

Kontaktaufnahme: markus@interworks.eu
Telefon: +49 (0)211 5408 5301

Amtsgericht Düsseldorf HRB 79752
UstldNr: DE 313 353 072