IT

IT

Cleaning Up WinSXS Folder on Windows Server 2008 R2

Richard Clapp

July 16, 2014

I finally found some good information for cleaning up the WinSXS folder on new instances of Windows. I found the following site extremely helpful: http://blogs.technet.com/b/askpfeplat/archive/2014/05/13/how-to-clean-up-the-winsxs-directory-and-free-up-disk-space-on-windows-server-2008-r2-with-new-update.aspx. Consequently, I was able to get 7GB of data cleaned up from the WinSXS folder on the first Server 2008R2 machine I followed...

IT

Redirect Loop on portal.microsoftonline.com After Trying to Log In

Tim Rhymer

July 13, 2014

I've noticed this happens fairly often when trying to log into portal.microsoftonline.com. Firefox and Chrome will throw an error about a redirect loop. Seems like a conspiracy, Microsoft, because this never happens to me in IE! Workaround Use an Incognito tab (Chrome) or a Private Window (Firefox)...

IT

Reinstalling OSX on a Wiped MacBook Pro

Colby Owens

June 25, 2014

I know there aren't a lot of people reinstalling Mac OS X, but I thought I'd create a post just in case you run into a situation that deems it necessary. Here's how to reinstall OS X on a wiped Mac: Power on and hold Ctrl+R immediately...

IT

Microsoft Office 365: How to Access Exchange Online via PowerShell

Ideen Jahanshahi

June 16, 2014

After recently deploying a hybrid configuration for Office 365, many email settings that were easily configurable within Office 365 portal could not be changed as these settings were being managed by on-premise Active Directory servers. To get past this restriction, the next best option is...

IT

Connect Ruckus Access Point to ZoneDirector through Command Line

Scott Matlock

June 2, 2014

There are several ways to connect an already configured Ruckus Access Point to a ZoneDirector manager. If the device is on the same subnet as the ZoneDirector, the director should see the device automatically. If the device is not on the same subnet and can...

IT

Kevin Durant and the OKC Thunder Get the Assist from InterWorks

Will Lyles

May 6, 2014

What a wild few days for both Oklahoma basketball fans and our team of IT professionals.  The OKC Thunder contacted InterWorks late Friday afternoon with an urgent need to support a high-demand team media event. The OKC Thunder have their own capable IT staff, but this...

IT

EqualLogic and VMware: Reclaim Unused Disk Space for EQL Volume

Ideen Jahanshahi

April 29, 2014

For many businesses, using thin provisioned volumes is the best way to optimize a virtual machine environment. This can be applied at both the hypervisor level and the storage area network level. In the case of VMware and EqualLogic (EQL), although both can be used...

IT

InterWorks Surpasses World-Class Customer Care Benchmark for ShoreTel Services

Aaron Richardson

April 28, 2014

We received a letter yesterday from Don Joos, President & CEO of ShoreTel. In it, Don shared some high praise for all that InterWorks does to take care of ShoreTel customers. Here’s just a bit of what he said: “ShoreTel measures customer experience using the globally...

IT

Getting Access to Multiple Branches while Using a Split VPN Tunnel for Performance

Richard Clapp

April 4, 2014

I recently had to help a client who was having performance issues over the VPN. They had a fast connection at home, but just a standard T1 line at the office for VPN access. When they got onto the VPN, they kept complaining about the...

IT

Enable RDP on a Remote Machine

Ideen Jahanshahi

April 2, 2014

In many organizations, IT administrators are expected to manage remote servers and machines from just about anywhere. Many administrators utilize Remote Desktop Connection to access offsite servers and desktops. If a machine was shipped to a remote location and RDP was not enabled, someone would...

IT

Using Logon Scripts to Add and Remove Network Printers

Scott Matlock

March 31, 2014

It is often impractical to touch every user’s computer in your organization to remove a printer and add a new one. There is a simple way to add and remove network printers using a logon script. Begin by insuring the printer being added has been installed...

IT

How to Enable Windows 8 and 8.1 Hypervisor

Ideen Jahanshahi

March 25, 2014

When many organizations switched to Windows 7, they found that many of their legacy applications built for Windows XP no longer worked. One way Microsoft alleviated this issue was by creating Windows XP mode, which can be found here: http://windows.microsoft.com/en-us/windows7/install-and-use-windows-xp-mode-in-windows-7 When Windows 8 and Windows 8.1 were...

IT

Exchange Online with Directory Sync Email Address Update Error

Daniel Holm

March 20, 2014

So, you've got an Exchange Online setup working with Active Directory synchronization, possibly an Exchange Hybrid setup going mid-migration, you now need to adjust alternate email addresses for a user who has a mailbox hosted with Exchange Online, and you receive this error message: "The operation...

IT

ActiveSync Failing When testexchangeconnectivity.com Passes?

Tuan Nguyen

March 18, 2014

I came across this issue recently, where we migrated from a hosted Exchange 2010 server to an on-site Exchange 2013 server and Autodiscover would not fill out the server information on ActiveSync devices. Setup is as follows: Single Exchange 2013 combined CAS/Mailbox/Front/Backend server Standard SonicWALL with normal NAT...

IT

vSphere 5.5: Enable Access to vSphere Client

Ideen Jahanshahi

March 14, 2014

When ESXi and vSphere 5.5 were released, VMware made a strong push towards using the vSphere Web Client. By default, the vSphere Client no longer worked with any users except the administrator@vsphere.local account. If a user that previously had access tried to log into the...

IT

Installing ESXi 5.1 on Dell PowerEdge VRTX

Noor Abdeljawad

March 14, 2014

Recently, Dell released the PowerEdge VRTX - a complete solution platform for small to medium businesses. You can read more at http://www.dell.com/us/business/p/poweredge-vrtx/pd. Currently, the PowerEdge VRTX does not support ESXi version 5.5. If you are planning on upgrading to this in the future using the VSphere Update Manager,...

IT

Group Manager: Missing Required Permissions Manifest Attribute in Main Jar

Tim Rhymer

February 21, 2014

If you've updated to the latest version of Java 7, update 51, you may be having trouble with some sites running Java. Specifically, you may be having issues with Group Manager for EqualLogic. If you try to browse to the group IP, you are greeted...

IT

An Introduction to Dell PowerEdge VRTX

Garrett Sauls

February 5, 2014

Webinar Transcription GS: I’d like to start by welcoming everyone to our introduction to Dell PowerEdge VRTX. We’re really excited to present this great technology to you, and we thank you for tuning in. Some of you know us, but for those of you who don’t: InterWorks...

IT

Decommissioning a Windows 2003 or Windows 2008 Domain Controller

Ideen Jahanshahi

February 3, 2014

With many IT administrators upgrading their internal infrastructures to begin capitalizing on some of the newer features available in Active Directory by raising the functional level, it has become more of a necessity to remove older domain controllers. This article provides a step-by-step guide on how...

IT

Change Location of Microsoft Exchange Queue Database and Queue Logs

Scott Matlock

January 31, 2014

Recently, I was investigating a Microsoft Exchange 2007 issue where internal emails were reaching the intended recipient, but any emails coming externally were not. There were also no bounce back messages to the sender. The client uses a web-based email filtering service, and we observed...