This next tip helps after you have already replaced recent printer hardware.
After the PC (Photoconductor) kit of the Dell 2330 Laser Printer is completely exhausted, you will get an error on your printer display that indicates the PC kit needs to be replaced.
For a quick history lesson of laser printers, a corona wire is positioned parallel to the drum and projects an electrostatic charge onto the photoreceptor (aka PC Kit). This charge is later used by the laser within the Laser Printer to produce a negative image on the photoreceptor’s surface. Toner is added, the fuser roller of the photoreceptor is pressed and rolled over a page, and a few seconds later your image is printed.
Getting this part replaced is just a matter of getting the part from Dell or a suitable part from another manufacturer, and waiting on it to arrive in the mail.
So once the PC Kit is replaced, your printer will work again, but you will still continue to receive the PC kit error. If you noticed, inside your Dell PC kit box, there should have been a piece of paper that describes the process of fixing this error by resetting the drum counter. However if you didn’t notice that slip and just threw the box away, you’ll need this article:
TO RESET THE PHOTOCONDUCTOR (PC) DRUM COUNTER:
1. Turn off the printer.
2. Press and hold down the select button (usually the check mark) and the right arrow button on the printer and power the printer on.
3. Release your fingers from the buttons when the message “Performing Self Test” appears.
4. Press the left arrow to scroll to the option, “Reset the PC Cnt”, then press the select button.
5. After the Resetting message, press the left arrow to scroll to the option, “Exit Config”, then press the select button to restart the printer and apply your changes.
After the printer restarts the PC Kit error should disappear immediately and you should be able to print properly.
As with all Dell products, if you are still having an issue with their hardware, we recommend contacting their support team.
Until next time, keep surfing the net safely.