When deploying a virtualized desktop environment, virtual machines are deployed from a golden template. This allows the management from a central image that is shared across a group of virtual machines. If a traditional anti-virus solution were to be deployed in a virtual desktop environment...
As virtualization continues to grow in popularity, many vendors are now creating easy-to-deploy virtual appliances for their products. Virtual appliances can be deployed by deploying an open virtualization format template (OVF Template), which is typically distributed as an OVA package. This article explains how to deploy...
When deploying the Symantec Security Virtual Appliance on an ESXi host, one of the requirements for installation is you must have access to the sylink.xml file. This file configures communication with Symantec Endpoint Protection Manager Server. This article provides instructions on how to export those...
One of the more common ways organizations choose to address security on computers is to restrict what USB devices can be utilized within an environment. Depending on the program, there are a number of ways in which devices can be identified and filtered. In most...
I finally found some good information for cleaning up the WinSXS folder on new instances of Windows. I found the following site extremely helpful: http://blogs.technet.com/b/askpfeplat/archive/2014/05/13/how-to-clean-up-the-winsxs-directory-and-free-up-disk-space-on-windows-server-2008-r2-with-new-update.aspx. Consequently, I was able to get 7GB of data cleaned up from the WinSXS folder on the first Server 2008R2 machine I followed...
I've noticed this happens fairly often when trying to log into portal.microsoftonline.com. Firefox and Chrome will throw an error about a redirect loop. Seems like a conspiracy, Microsoft, because this never happens to me in IE! Workaround Use an Incognito tab (Chrome) or a Private Window (Firefox)...
I know there aren't a lot of people reinstalling Mac OS X, but I thought I'd create a post just in case you run into a situation that deems it necessary. Here's how to reinstall OS X on a wiped Mac: Power on and hold Ctrl+R immediately...
After recently deploying a hybrid configuration for Office 365, many email settings that were easily configurable within Office 365 portal could not be changed as these settings were being managed by on-premise Active Directory servers. To get past this restriction, the next best option is...
There are several ways to connect an already configured Ruckus Access Point to a ZoneDirector manager. If the device is on the same subnet as the ZoneDirector, the director should see the device automatically. If the device is not on the same subnet and can...
What a wild few days for both Oklahoma basketball fans and our team of IT professionals. The OKC Thunder contacted InterWorks late Friday afternoon with an urgent need to support a high-demand team media event. The OKC Thunder have their own capable IT staff, but this...
For many businesses, using thin provisioned volumes is the best way to optimize a virtual machine environment. This can be applied at both the hypervisor level and the storage area network level. In the case of VMware and EqualLogic (EQL), although both can be used...
We received a letter yesterday from Don Joos, President & CEO of ShoreTel. In it, Don shared some high praise for all that InterWorks does to take care of ShoreTel customers. Here’s just a bit of what he said: “ShoreTel measures customer experience using the globally...
I recently had to help a client who was having performance issues over the VPN. They had a fast connection at home, but just a standard T1 line at the office for VPN access. When they got onto the VPN, they kept complaining about the...
In many organizations, IT administrators are expected to manage remote servers and machines from just about anywhere. Many administrators utilize Remote Desktop Connection to access offsite servers and desktops. If a machine was shipped to a remote location and RDP was not enabled, someone would...
It is often impractical to touch every user’s computer in your organization to remove a printer and add a new one. There is a simple way to add and remove network printers using a logon script. Begin by insuring the printer being added has been installed...
When many organizations switched to Windows 7, they found that many of their legacy applications built for Windows XP no longer worked. One way Microsoft alleviated this issue was by creating Windows XP mode, which can be found here: http://windows.microsoft.com/en-us/windows7/install-and-use-windows-xp-mode-in-windows-7 When Windows 8 and Windows 8.1 were...
So, you've got an Exchange Online setup working with Active Directory synchronization, possibly an Exchange Hybrid setup going mid-migration, you now need to adjust alternate email addresses for a user who has a mailbox hosted with Exchange Online, and you receive this error message: "The operation...
I came across this issue recently, where we migrated from a hosted Exchange 2010 server to an on-site Exchange 2013 server and Autodiscover would not fill out the server information on ActiveSync devices. Setup is as follows: Single Exchange 2013 combined CAS/Mailbox/Front/Backend server Standard SonicWALL with normal NAT...
When ESXi and vSphere 5.5 were released, VMware made a strong push towards using the vSphere Web Client. By default, the vSphere Client no longer worked with any users except the administrator@vsphere.local account. If a user that previously had access tried to log into the...
Recently, Dell released the PowerEdge VRTX - a complete solution platform for small to medium businesses. You can read more at http://www.dell.com/us/business/p/poweredge-vrtx/pd. Currently, the PowerEdge VRTX does not support ESXi version 5.5. If you are planning on upgrading to this in the future using the VSphere Update Manager,...
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