Service Level Agreements from companies usually explains that the product they are supporting will be up or available for X% of the time. 90% is good, 99% is even better, and some go on up to 99.99% or higher, but what does that mean for...
A way that we assist clients who have SonicWall appliances is by enabling SNMP (Simple Network Management Protocol) on the WAN for our company. This allows us to have additional information that we can use in the future. One piece of that information is the...
More often than not this issue is caused by the mainboard grounding on the case of the computer. Common Mistakes Using the wrong screws - Make sure to use the screws that came with the case, and make sure they are specifically for mounting the mainboard to the...
Recently I installed Office 2010 and was pleasantly surprised at how everything worked and how easy it migrated. Then one day I went to open Outlook it started crashing unexpectedly, I found the following article which works for some people but did not work for me. http://blogs.msdn.com/outlook/archive/2010/02/17/Outlook-Gets-Social-wit...
We have several clients that want to be able to answer phone calls from the office at home. Luckily, ShoreTel's office anywhere feature does exactly what they need very easily, but here at InterWorks we like to go that extra step and make things a...
You've probably heard about McAfee's faux pas detection of the w32/wecorl.a virus in WinXP. Here's what they intend to do to fix the problem...
One of the most common questions I hear when talking about implementing a VMware environment is related to backups. How do you back up a virtual machine? It is possible to use existing methods involving remote agents for backup software, but they are often complicated...
Server 2008, Vista and Windows 7 have some additional security features for Remote Desktop connection called Network Level Authentication. Unfortunately if you’re still running Windows XP SP3 these additional features are not enabled by default and you might get the following error: "The remote computer requires...
Here's a good 802.11n routers roundup for the SOHO and Home market from William Van Winkle of Tom's Hardware. Spoiler: Linksys WRT610N is the winner. Wireless Networking: Nine 802.11n Routers Rounded Up ...
Overview Unfortunately, my co-wokrer spilled part of their soda pop on their numpad for their ShoreTel 230. When the soda dried up, it make a good portion of the keys sticky. To get to the keys, I had to dissassemble the entire phone to be able...
Overview In case you didn't know, if you install Google Chrome by downloading and installing from http://www.google.com/chrome, Chrome will install itself to the AppData folder for ONLY the user that installed the folder. The install directory is located at: For Windows Vista/Windows 7 - C:Users%username%AppDataLocalGoogleChrome For Windows XP...
While scanning the Symantec website today, I ran across these 2 links that are worth sharing. This is a nice free training guide for Backup Exec 2010 Backup-To-Disk folders including best practices and general setup guidelines. http://www.symantec.com/connect/blogs/betc-be2010-free-modules This is a Symantec Blog that indicates the Gumblar Botnet activity...
Just a reminder that all digital copiers since 2002 have hard drives and they keep a copy on them of anything copied, scanned or printed until it is full, then it starts writing over them again. Some models can store thousands of the most recent items...
In Windows 7 the search feature has been greatly improved, however if you are like me i have a third party application which i use to search for items on my computer. Since i no longer need the windows search capability, i have disabled these...
If you use Crome and have wondered how web site performance is for a page or site, try the newly released Speed Tracer Extension for Crome (https://chrome.google.com/extensions/detail/ognampngfcbddbfemdapefohjiobgbdl) It helps look at the various parts of the site that are loading and running in the background while the...
I've finally found a decent list of the categories that are options to be filtered through SonicWall. If you have the Standard Content Filtering Service then you get the first 12 categories as options. When you bump up to the Premium you get to select from all...
News from Dell - New generation of servers to be available soon. Dell™ PowerEdge™ R910 Rack Server – Features Intel Xeon 7500 series processors providing high performance and reliability in a scalable 4U, four-socket server. Allows large workload consolidation and maximum virtualization machine density. Provides downtime...
Starting with the release of version 7, Shoretel has given the ability to load customized ringtones on their IP phones to the end user. While this is a great feature, Shoretel does not provide much documentation (other than to say it's possible), nor do they...
ShoreTel, which is our current VoIP phone system we use and recommend for our clients, publicly released a new revision. ShoreTel 10.1 was released with updates and a few new system features. These include; Priority Paging, Malicious Call Trace ( ETSI-Based ) and expanded MCM...
Interworks GmbH
Ratinger Straße 9
40213 Düsseldorf
Germany
Geschäftsführer: Mel Stephenson
Kontaktaufnahme: markus@interworks.eu
Telefon: +49 (0)211 5408 5301
Amtsgericht Düsseldorf HRB 79752
UstldNr: DE 313 353 072
