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AI Tag

Ladies and gentlemen, we're just now entering the part of the year that so many of us look forward to for months and months: The holiday season is just around the corner. Celebrations, time with friends and family, great meals, the works — It's finally...

We're living in an era of unprecedented AI possibilities. Every day brings new demonstrations of what's theoretically achievable, from agentic AI systems that can manage complex workflows to natural language interfaces that make data accessible to anyone. Yet for most enterprises, there's a stark gap...

Change management is hard. With AI changing our businesses, it’s also crucial. I’ve been thinking about change management lately through the lens of "Switch" by Chip and Dan Heath. If you haven't read it, the book uses a powerful metaphor: Our rational mind is the...

Salesforce just made headlines for cutting 4,000 customer service jobs, with CEO Marc Benioff proudly declaring he "needs less heads" now that AI agents handle half their support interactions. Microsoft chopped 15,000 roles this year. Meta cut 3,600. The message from Silicon Valley is clear:...

Software is designed for the average customer, but the truth is that no customer is the actual average. That's why we're always dealing with trade-offs. Our tool process flow doesn’t quite match the reality of our business. The analytics dashboard doesn’t quite capture the right...

July, around the InterWorks home state of Oklahoma, is a special time. The kids are out of school, the cicadas start singing, the weather is swelteringly hot, and the barbecues and cookouts are aplenty. It's the peak of summer, no doubt about it. As romantic (and...

Bottom Line Up Front: Semantic layers are transforming how organizations manage and deliver data analytics by providing a unified, context-rich middleware that translates raw data into consistent, accessible insights across all business applications — from traditional BI tools to AI-powered agents.  The data analytics landscape is...

Ladies and gentlemen, readers of all ages, I come bearing news: Now that June has passed, we are now halfway through the 2020's. Also, that means that we are now closer to the year 2050 than we are the year 2000. Now that I have inflicted...

The Databricks Data and AI Summit (DAIS) has once again brought together industry leaders, innovators and data enthusiasts from around the world. There were many exciting announcements, but I'll focus on the ones that stood out the most and will have an impact on the...

What Is Ethical Debt? The concept of ethical debt is starting to become a rigorous conversation among enterprise architects. The simple definition is an accumulation of risks from compromising proper ethical standards during development. Organizations are familiar with technical debts; we know they create lower-quality products...

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