Dell maintains that they cannot legally change ownership of their Dell products without our intervention/assistance. This becomes an issue when Dell sends a refurbished product that has been previously owned by another organization. In most cases, it becomes very difficult to get support on a product when it is not registered with the correct or business.

Here is how you can change ownership of a product via Dell’s website.

• Navigate to http://www.support.dell.com
• Click on any of the START HERE tabs
• On the left hand side, under Warranty Information, there is a link labeled Ownership Transfers
• Select What if I need to Transfer multiple products? According to many Dell customer support, this option has been known better.
• Fill in the required information
  • STEP 1: Fill in the necessary number of service tags and express codes for however many products you are transferring.
  • STEP 2: Fill out as much of the information as possible.
  • STEP 3: All the fields in this section should be filled out. This information should reflect all current information for the current organization or individual.
  • Submit Form

The following page will show whether the transfer will happen immediately or will take longer. Longer transfer normally take approximately 10-15 business days.