ServerCare by InterWorks
ServerCare by InterWorks gives your analytics infrastructure its own dedicated IT team for all the care and upkeep your systems need.
ServerCare by InterWorks is a service package that helps you manage your analytics infrastructure. It monitors the health and performance of your BI platforms and supports you in hosting; analyzing and applying insights; and charting a course for the future of your data practice. We’ll provide consistent and reliable support tailored to your companies needs and vision.
What's Included in ServerCare?
- Agent-based 24/7 server monitoring
- Guaranteed response times for OS and application issues
- Server architecture and design consultations
- Initial & monthly platform health checks
- Monthly schedule maintenance for updates and patches
- Quarterly Tableau and Alteryx Server patches and assessments
- Biannual server assessments and recommendations
- Major Tableau Server version upgrade planning and execution
- Regular usage, adoption and governance monitoring
- Hosting in private cloud, public cloud or on-prem
- On-prem and cloud support for AWS, Azure, Google Cloud, etc.
- Support for Tableau, Alteryx, Matillion, Dataiku and more
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