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Advance with Assist shares quick solutions to common challenges encountered in everyday AI-assisted workflows. Question: I've been using Claude Chat for basic questions, but I feel like I'm not getting the most out of it. Sometimes the responses are too long, too vague, or miss what...

Not all of it. But a tremendous amount of AI spending isn't going toward value. It's going toward the appearance of pursuing value. There are echoes of the dot-com bubble here. The technology is real and incredibly impactful. Pets.com didn't prove the internet was fake. It...

They know everything about their corner of the business. They built the systems everyone else depends on. When something breaks, they can diagnose it in 30 seconds. They are, without question, indispensable. Every organization has someone like this. Unfortunately, they also speak a different language than...

Last year was hyped as the "Year of the Agent." Looking back, that prediction largely played out. We saw autonomous frameworks explode, agentic tools everywhere and a massive shift in how the industry talked about AI. After a year of breathless demos and "look what...

You’ve seen the stat, 95% of generative AI pilots deliver zero measurable business returns. According to MIT's 2025 "GenAI Divide" report, only 5% of companies are finding success. This isn’t a complete surprise: They are called pilots for a reason and new technologies of take...

We're living in an era of unprecedented AI possibilities. Every day brings new demonstrations of what's theoretically achievable, from agentic AI systems that can manage complex workflows to natural language interfaces that make data accessible to anyone. Yet for most enterprises, there's a stark gap...

Change management is hard. With AI changing our businesses, it’s also crucial. I’ve been thinking about change management lately through the lens of "Switch" by Chip and Dan Heath. If you haven't read it, the book uses a powerful metaphor: Our rational mind is the...

Software is designed for the average customer, but the truth is that no customer is the actual average. That's why we're always dealing with trade-offs. Our tool process flow doesn’t quite match the reality of our business. The analytics dashboard doesn’t quite capture the right...

Bottom Line Up Front: Semantic layers are transforming how organizations manage and deliver data analytics by providing a unified, context-rich middleware that translates raw data into consistent, accessible insights across all business applications — from traditional BI tools to AI-powered agents.  The data analytics landscape is...

Sometimes, just writing things down or saying things aloud helps me learn or understand something with more clarity and in greater depth. I’m sure that I’m not alone in my learning style and how I best absorb information into my brain. So, while trying to...

Hey, blog readers! We’re taking a quick detour from your usual tech-oriented how-to-guides, podcast replays and company culture pieces to do a bit of housekeeping on the blog. I don’t want to waste your time with my propensity to yap on entirely too long, so...

In my last blog post, where I introduced the concept of a universal semantic layer, we outlined the benefits that organizations with multiple business domains can recognize. These organizations use data and data consumption tools, and can adopt a universal semantic layer to gain a...

At InterWorks, most consultants would be able to tell you this story: "My client has asked me to help build a source of truth for all of their reporting and data analysis queries." The ask is simple: analytics teams want a one-stop shop for their stakeholders to...

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