What does availability/uptime mean in the real world?
Service Level Agreements from companies usually explains that the product they are supporting will be up or available for X% of the time. 90% is good, 99% is even better, and some go on up to 99.99% or higher, but what does that mean for a business in plain terms? Availability % Downtime per year Downtime […]
The Only Twitter Tools Your Business Needs
If you’re reading this blog, it’s probably because you’ve given up on sifting through the hundreds of Twitter tools available on the web. Frankly, you just want somebody to tell you what the best tools are and why, and not give you a list of tools whose functions overlap, right? Well, you’re in luck, because […]
Supercharge Your Drupal Views with the Views Custom Field Module
There have been several occasions when I’ve been working on a Drupal view and needed some conditional logic when re-writing the output of a field. It would be nice if there were some kind of built-in IF or SWITCH statement, but there’s not. On my latest project, I decided to consult Google for some Drupal […]
Getting the most out of your SonicWall – Network Monitoring through SNMP (Part 1 of 2)
A way that we assist clients who have SonicWall appliances is by enabling SNMP (Simple Network Management Protocol) on the WAN for our company. This allows us to have additional information that we can use in the future. One piece of that information is the ability to be able to monitor network bandwidth, which helps […]
What Will People Find Out About Me on the Web?
Whether you are a high school princess worried about online jerks or a Fortune 500 corporation dealing with loud and disgruntled reviewers, the general answer is the same: Use everything at your disposal to manage your online reputation. So What Does That Mean, Online Reputation Management? In short, you want to do everything you can […]
Computer will not turn on after mainboard replacement.
More often than not this issue is caused by the mainboard grounding on the case of the computer. Common Mistakes Using the wrong screws – Make sure to use the screws that came with the case, and make sure they are specifically for mounting the mainboard to the case. Screwing the mainboard screws too tight […]
Outlook 2010 crashes
Recently I installed Office 2010 and was pleasantly surprised at how everything worked and how easy it migrated. Then one day I went to open Outlook it started crashing unexpectedly, I found the following article which works for some people but did not work for me. http://blogs.msdn.com/outlook/archive/2010/02/17/Outlook-Gets-Social-wit… During my process of getting it backup and working, […]
TIPS FROM THE TECH ROOM volume 4
This next tip goes out to all the advanced IT guys out there… So Dell rolled out some new servers last quarter. They completely restructured the style of the blade and tower servers, added new software, and ultimately left us hanging when things go wrong. Hopefully this next tip will help you if you […]
Who’s on Social Media
Recently, I’ve been trying to convince a client that a newspaper ad isn’t the only cost effective way to reach the mature and baby boomer populations. Yes, most wake up at 6 a.m. every day for the hell of it and yes, playing competitive bunko games is their idea of gambling. However, let me assure […]
How to Install Shoretel Call Manager on a Terminal Server
We have several clients that want to be able to answer phone calls from the office at home. Luckily, ShoreTel’s office anywhere feature does exactly what they need very easily, but here at InterWorks we like to go that extra step and make things a functional as possible. That’s why we will install Shoretel Call […]