Stopping rogue services so you can clean Malware, Spyware and Trojans

While attempting to clean one of the many variants of fake Anti Virus suites, I had problems with the standard cleaning tools such as MalwareBytes and HijackThis cleaning the infection while in Safe Mode, I really needed to be in Normal mode to clean the infection. Of course, booting into Normal mode allowed the rogue software […]

EqualLogic announces the new PS6000XVS iSCSI SAN

Dell recently announced the release of a new product in the EqualLogic iSCSI SAN line.  The PS6000XVS (PS6010XVS for 10Gb mdels) is a mixture of 8 SSD and 8 15K RPM SAS drives to provide optimized, tiered workloads.  The unit is perfect for VMware View environments, for example, where “boot storms” occur.  Virtual machine files […]

Blackberry Wifi Tools!

There is a very handy, yet little known utility that most people do not even realize is bundled with their WIFI enabled Blackberry.  The utility is called “Wifi Tools” and has been helpful to me more times than I can count.  If you have a WIFI enabled Blackberry, you access this menu by going to […]

Removing WIFI from Dell Control Point

Recently, Dell has started shipping laptops with their own proprietary software to control the WIFI connections on your laptop.  Personally, I prefer the configurability of the Wireless Zero Configuration Tool provided with Windows.  Several times I’ve attempted to remove the Control Point software only to find that it seriously debilitates the functionality of network connections. […]

Recovering Corrupt Windows 7 Profile

I recently ran into an issue of a Windows 7 user that had a corrupt profile, all the desktop icons were gone, drive mappings gone and profile settings back to default The fix ended up being these sets of steps after many other fix attempts. -Log into PC with local admin account -Disjoin machine from […]

Shoretel “Mute” Codes

Below are a list of the “Mute” Codes for Shoretel IP Phones.  These codes will perform some common Shoretel tasks without physically power cycling the phone. To Clear Cached Values + CLEAR (25327) # To Reset A Phone + RESET (73738) # To Enter Setup + SETUP (73887) # View Current Configuration Settings + INFO (4636) […]

What is MiFi??????

 So recently I was assisting a client over the phone with resolving your typical every day computer problem that we, computer technicians, face on a day-to-day basis and upon resolving their issue, the client, decided (like so many clients) to inquire about a little issue at home they are having and if I had any advice I might give her.  […]

Writing for Social Media: Are you attracting a crowd?

The World Wide Web has been running since 1991, and if you’ve ever tried to sell your service, product or advice online, you’ve heard of writing for the web. Well guess what? It’s become a little more complicated than keeping it short and sweet. Writing for the web is one thing, but have you heard […]

Microsoft – Remote Desktop Web Connection

There are times when you might have issues using the traditional RDP method of running MSTSC (Microsoft Terminal Services Client).  An alternate method is to use the Remote Desktop Web Connection instead.  But first, you need to prepare the destination workstation by installing Remote Desktop Web Connection. To install Remote Desktop Web Connection:  Open Add or Remove […]

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