Microsoft – XP or Vista CD drive disappears

  If you find that your CD drive disappears all of a sudden, try this old but reliable fix.  Follow the 6 steps below and things should be back to normal: 1.  Click on the start menu. 2.  Go to Run and type “regedit” without the quotation marks. 3.  Maximize the HKLM and then go […]

Internet Explorer 8 uninstalltion file missing error.

This uninstall error can be corrected fairly easily, if your computer has an IE7 folder or it is able to download the IE7 install.  First see if both IE7 and IE8 folders are listed on your computer.  If IE7 is missing then hopefully you are able to download the IE7 install by using a different […]

Recent Flood of Fake “Reset your domain password” Emails

Starting late yesterday, and continuing today, we have seen a flood of spoofed e-mail messages coming from support@ with a subject of “Reset your password”, or other similar variants. Please be sure to delete and ignore these e-mails as they are fake. If you hover over the URL without clicking, it’s evident that the link […]

Using Technology as a Competitive Advantage

Have you ever wondered how another company can stay so organized or do twice the work with half as many employees as your company? They most likely have some technological aspects that give them that competitive advantage. As technology continues to expand and help us in ways we only imagined years ago, companies should strive […]

TIPS FROM THE TECH ROOM volume 6

Greetings from the Tech Room again,   If you’re an iPhone user, this next tip is for you:   With the recent release of the 4th Operating System for the iPhone, were are finally exposed to all the features that are available to the iPhone.  Unfortunately not all the new features such as Multitasking and […]

ROI for Social Media

For the past few years social media has been the word, but because the Internet offers so many choices for marketing mixes, clients want to know why the experts have chosen what they have, or in other words, clients want to know what they’re going to get out of every single tactic. So how do […]

Outlook 2007 “Can not send item”

I recently had a client that simply could not replay to an e-mail she received.  She had no issues sending new message or replying to any other messages, but when trying to reply to this one she would get an error saying “Outlook can not send item”.  I found an article stating that is was because […]

Outlook 2007/2010 SMTP Error 0x800CCC13 With Exchange 2010

Task ‘ – Sending’ reported error (0x800CCC13) : ‘Cannot connect to the network. Verify your network connection or modem.’ Say what? I have been battling the above frustrating error for a few months now, and never actually found a good workaround until today. I started having the issue when I was running Outlook 2010 Beta, so […]

Online Marketing Gone Viral

Online marketing has been shown to be one of the most effective ways to sell or promote your product or service. You can target the exact audience you’re trying to reach, and best of all, with search engine marketing, you can target those already interested in your product or service. The question is, though, could […]

Stopping rogue services so you can clean Malware, Spyware and Trojans

While attempting to clean one of the many variants of fake Anti Virus suites, I had problems with the standard cleaning tools such as MalwareBytes and HijackThis cleaning the infection while in Safe Mode, I really needed to be in Normal mode to clean the infection. Of course, booting into Normal mode allowed the rogue software […]

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