The Physical Layer
I’ve decided to deviate from my blog-posting standard in two different areas today. First, I’m going to actually post this, which goes against the norm for me. Second, I’m going to talk about some underlying network theory instead of a break/fix review. The OSI Model When network techs troubleshoot a networking issue, often times it’s […]
Autohide Function For Taskbar Does Not Work
Screen real-estate on my monitor is precious. It’s not unusal for me to have multiple screens open at once on the same montor. Every inch of available extra space is more productivity for me, For this reason, I use the auto-hide function in Windows to make the taskbar hide when I don’t need it. In […]
Where do Computer Viruses Come From?
It seems like over half the time I am called out on a client site to remove a virus from someone’s computer, I get asked the universal question, “Where do viruses come from?” or “Why do viruses even exist?” I’ll explain what I tell them. Viruses don’t occur in cyber space naturally like biological viruses […]
INTERWORKS BLACKBERRY GAME APPLICATION IS A HIT
“Fightin’ Words” Reached #1 Paid Game Status in BlackBerry App World OKC, OKLA. — Oklahoma’s premier I.T. Solutions company, InterWorks, Inc., successfully developed and released the “Fightin’ Words” app game to BlackBerry App World in May 2011. Downloaded in over 40 countries, the game is quickly being well received by users and is currently displayed […]
Adobe Acrobat asking to accept EULA after updating 10.1.0
I ran into a new issue today with Adobe Acrobat after installing the latest update onto Acrobat Reader 10.1.0. The user could open up some pdf files just fine, then when trying to open up other PDF files they ran into an issue where Adobe Acrobat was asking for them to close out and launch […]
Troubleshooting Excel issues after Microsoft Office File Validation for Office high priority update was installed
We have been dealing with poor performance with Excel 2003 after the High Priority update 2501584 was installed on client computers. This update adds the MS Office File Validation that originally shows up in Office 2010 into Office 2007 and Office 2003. For most users with Office 2007 they have not seen any issue in […]
Exchange 2007 update/install errors out requiring reboot
If you are having an issue installing a service pack (which actually is a full binary reinstall/upgrade) of exchange 2007 where it prompts you to reboot because another install is in process, it means a registry flag failed to delete previously. To resolve the issue delete the key as follows: Open a registry editor, such […]
Manual installation of Dell OpenManage Server Administrator
Ever had an issue getting past the prerequisite checker when installing Openmanage Server Administrator (OMSA)? If you know it will install, but the checker just won’t let you past, do a manual installation and skip the prereq with this command: This is assuming you extracted the install files to the default path. c:OpenManagewindowsSystemsManagementmsiexec /i SysMgmt.msi […]
Resetting a Dell iDRAC or DRAC card
Sometimes those pesky DRAC cards in the Dell servers just seem to not respond or act up. If you still have CLI access to it, you can reset it a two different ways. If you are local to the machine, and it has OpenManage installed (OMSA), use this command to perform a soft-reset: c:racadm racreset […]
Checkbox for default program is disabled in Open With
Recently, I started running into an issue with Visual Studio, solution files (.sln), and project files (.csproj). For the various clients that I support, I have four versions of Visual Studio installed… This means that if I try opening a solution file in the wrong one, it will either say it’s incompatible with that version […]