Migration / Modernization

Azure Data Factory Migration and SQL Server Modernization for a Global Hospitality Platform

The Situation

The data orchestration layer that coordinated all of the organization's platforms was built on IBM App Connect. A portfolio of critical pipelines, including Salesforce write-back workflows that fed the booking system, were never formally documented. The team needed to understand what each pipeline did, rebuild them on modern cloud infrastructure, and deliver everything before the legacy platform was sunset. This was not a simple lift-and-shift scenario. The organization's infrastructure had also been running SQL Server 2008, which required a staged modernization approach. The team needed to navigate:

  • Complex, undocumented workflows with no institutional knowledge of why they were structured as they were
  • Dependencies between pipelines and across multiple data platforms
  • The need to validate each rebuilt pipeline one-to-one against the legacy version before cutover
  • A tight external deadline that could not slip without putting reservations at risk

What We Did

  • InterWorks delivered a phased, risk-managed approach to modernization.
  • Discovery and scoping: The team began with a structured discovery phase to map every pipeline, understand its dependencies and validate the scope with business stakeholders. This became the foundation for detailed effort estimation and upfront risk management.
  • SQL Server upgrade: As a deliberate stopgap and risk reduction step, the team upgraded SQL Server 2008 to 2017, decoupling that modernization from the larger orchestration migration and reducing variables.
  • Architecture decision: The team evaluated multiple tooling options for the new orchestration layer. Early recommendations focused on Fivetran, but during discovery, the team pivoted to Azure Data Factory after recognizing that ADF's architecture better matched the complexity and interdependencies of SLH's specific workflows. This proved critical to the success of the delivery.
  • Reverse engineering and documentation: The team reverse-engineered all 10 App Connect pipelines into textual representations, distilled the logic into FigJam module diagrams for particularly complex ones, and produced comprehensive documentation as a deliverable in parallel with the code. This documentation became the single source of truth for how each pipeline worked and why.
  • AI-assisted implementation: The team used Claude to generate Azure Data Factory pipeline code from the textual reverse-engineered definitions. Rather than treating AI as a shortcut, the team used it as a productivity accelerator: AI generated the pipeline structure, InterWorks engineers reviewed, validated and iterated until the output matched the legacy behavior one-to-one. This approach kept the AI credit cost modest (roughly equivalent to three days of manual work) while compressing the timeline and producing fully version-controlled, documented code as a by-product.
  • Validation and confidence building: Each pipeline was validated against the legacy system record by record, with business stakeholders directly comparing outputs to prove logical equivalence. This approach meant the organization could move to the new infrastructure with complete confidence that nothing had been lost or altered in translation.

Results

The team delivered the SQL Server upgrade and complete orchestration layer migration on schedule, meeting the hard external deadline and protecting business continuity. The migration included:

  • All legacy pipelines migrated to Azure Data Factory and validated against original behavior
  • Legacy SQL Server infrastructure upgraded to supported versions
  • Complete version control and documentation of every pipeline and design decision
  • Dedicated operational sessions provided to build internal capability on Azure Data Factory
  • The organization's confidence in the approach and the team's execution led them to pursue the next phase of modernization work together.

What This Unlocks

This engagement speaks to a broad opportunity in enterprise data infrastructure. Many organizations built their data and analytics layers on established technologies from the 1990s and 2000s. Those platforms are reaching end-of-life, creating urgency for migration. But migrating complex, undocumented workflows is risky and time-consuming work that many organizations do not have in-house expertise to tackle alone. This story is relevant for:

  • Large established organizations facing end-of-life sunsetting on legacy ETL, orchestration or data integration platforms
  • Organizations with complex, interconnected data workflows that require careful sequencing and validation during migration
  • Teams that need to modernize infrastructure without disrupting mission-critical business systems
  • Organizations exploring how AI can accelerate migration work without sacrificing documentation or validation rigor
  • The approach also demonstrates a repeatable pattern for any legacy platform with a textual representation behind a graphical interface. That pattern has already been applied to subsequent engagements with other clients on different platforms and tools.

Team

A dedicated account team guided the engagement end-to-end and shaped the strategic direction. A data architect evaluated tooling options and set the technical direction, including the pivot to Azure Data Factory. Discovery expertise produced the reverse-engineered specifications and detailed estimates. Data engineers implemented the pipelines, conducted validation cycles with the client and produced the final operational handover.

Back to Use Cases
data orchestrationlegacy modernizationETL migrationcloud data infrastructureAzureSQL Serverpipeline validationAI-assisted implementationbusiness continuityhospitality technology

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