Overview Call queuing is a great way for phone operators to manage high volume of calls. For ShoreTel systems version 12.x and lower on rare occasions a call will not fully disconnect and a received call will show as connected and use up one of the...
In this video I describe the concept of Source Code Control and demonstrate how you can use source code control (in this case Redgate’s SQL Source Control) to manage changes in your SQL Server database. Are you using any form of source code control in...
A common question I've received from new Vertica users is, "How do I enter newlines into a string literal, or use other backslash sequences like 't'?" This is especially common from users transitioning from systems like MySQL that do not use SQL standard-conforming string literals,...
Usually it is best to configure your terminal service policy to log out disconnected sessions, however there may be cases where you only want to kill specific applications when the user disconnects. This is easy to do with a PowerShell script that you run periodically as...
In the past year, Google has been making strides to revive its social media platform, Google+. With over 235 million active users, participation in the social network has grown considerably over the past few months thanks to these efforts. The latest stride taken by Google...
After the amazing show Tableau Software put on for us at this year's Tableau Customer Conference, the BI community was abuzz with excitement about the upcoming Tableau 8. Fortunately, we weren't kept waiting long. Beta access is widely available at this point. My colleagues have...
Social Media data is one of the fastest growth areas in the BI world. The dashboard below shows one of the possible ways you could use Facebook data. This dashboard focuses on the demographic, who, where, how many and what they think. The data for this...
In one of most recent projects I was asked to show a running sum of a measure over all of time. However they only wanted to see a particular window in time of this running sum that was calculated since the start of time. This was...
Back with another blog post fast on the heels of #TCC2012! Now that we’ve seen Christian’s and Chris’ amazing introduction to Tableau 8 in the TCC Keynote, here are some of the Tableau 8 elements the team and I are looking forward to. Overall, this looks...
Security is always a concern for organizations especially when remote sites are involved. One of the ways this can be addressed is by using whole disk encryption (WDE). The big benefit of WDE is that prevents someone from gaining unauthorized access to sensitive data by...
I'm back to the blog after a long hiatus and a trip just about around the world. I left work in San Francisco, flew to Raleigh-Durham to get married, honeymooned in London and Thailand, and have just wrapped up back to back great weeks at...
Overview On rare occasions when attempting to encrypt or decrypt disks, PGP will initialize the action, but will hang. After initiating the ENCRYPT/DECRYPT button PGP will display the PAUSE button, however even after clicking the PAUSE button option nothing will occur. Rebooting the machine, and clicking...
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