Dashboard Failure


Dashboard Failure

by Mel Stephenson

Nobody blogs about failure, right? In meetings and during training sessions I often talk about both failure and success. Specifically, I often mention my definition of dashboard failure which is if the user asks:

“Can I download this data into Excel?”

This will, of course, happen but your role as a designer is to identify what the question is that the dashboard has provoked (good) but left unanswered (baaaaad). By coaxing out of the user(s) of the dashboard what it is that they would want to do with that data in Excel you take yourself a step closer to a complete, rounded dashboard that:

+ gives insight into a clearly defined question,

+ has a flow that mirrors the likely flow of questions, and (critically)

+ provides the data that allows the user to answer any questions that the dashboard has itself raised without any subsequent rework.

Keep going until no-one asks for or needs Excel. Keep succeeding.

More About the Author

Mel Stephenson

Managing Director
InterWorks Ready for Another Epic Tableau Conference on Tour in London Above: Scenes from the infamous photo booth at last year’s conference. It’s that time of year again: The 2016 Tableau Conference ...
Plan Your Sessions at the 2016 London Tableau Conference On Tour It’s here! The Tableau Conference rolls round to London, packed full of amazing keynotes and enlightening sessions from both ...

See more from this author →

InterWorks uses cookies to allow us to better understand how the site is used. By continuing to use this site, you consent to this policy. Review Policy OK


Interworks GmbH
Ratinger Straße 9
40213 Düsseldorf
Geschäftsführer: Mel Stephenson

Kontaktaufnahme: markus@interworks.eu
Telefon: +49 (0)211 5408 5301

Amtsgericht Düsseldorf HRB 79752
UstldNr: DE 313 353 072


Love our blog? You should see our emails. Sign up for our newsletter!