I am not sure if this problem has come up with anyone before, but I recently encountered the problem. Knowing that a fair amount of clients use BitLocker encryption, I figured it wouldn’t hurt to show my findings – in case it happens to someone else.
Problem
Laptop/Desktop keeps requesting Bitlocker key every time the device boots up.
Solution
- Boot to Repair CD
- Turn OFF TPM Security
- Restore Master Boot Record
- Restart computer and run BitLocker encryption
Note: Do not restore TPM security as soon as your Master Boot Record is finished. Allow BitLocker to reactivate it once the computer restarts and you begin the encryption process. I am using Windows 7 Ultimate. I am not sure if the problem has been encountered with Windows 8 or 8.1.
I have not figured out why the problem happened, but this should fix it if it happens to someone else!