Data Forum: Mystery Quests, Gamification and Enablement with Dawn Harrington

Transcript
My name is Garrett Sauls. I work at InterWorks. I've been at InterWorks for about fourteen years, which is crazy to say, but I'm a content manager. I'm a marketing person. I joke I'm a corporate English teacher. My job is to make smart people sound good and get smart people talking and saying things that other people like. So, that's why I'm doing this webinar. That's me. I'll kick it over to Annabelle to introduce herself. Welcome, everyone. My name is Annabelle Rincon. I am a Tableau ambassador and Tableau visionary. I'm passionate about enablement and data visualization, but especially about enablement because I think it's it really matters to success of an organization in general if you enable your people in the use of data. And today is my great honor to introduce Dawn Harrington. So Dawn is a data visualization manager for Big Bank. She's responsible for curating useful insight across organization via tool like Tableau and Alteryx. She also helps users grow their technical and soft skill to interact with data and teach in a more meaningful way. She's patient about community. She's a Tableau visionary, four time Tableau associate ambassador, an Alteryx innovator, and the Data Plus Woman US Northeast chapter lead. And she also had the great honor speaking at TC twenty four, twenty fifth, and soon twenty sixth. Maybe, Dawn, I will hand over to you. Maybe you can speak about you have been with your organization for eighteen years. Maybe you can then tell bring us into your journey, your career journey. It's going to be nineteen in July. I can't believe it. Did I blink? Congrats. Like, I blinked, and suddenly, it's, like, almost nineteen years. Well, I started when I was fifteen. No. I'm just kidding. Right. But it started in HR and and kinda did a couple of different, you know, things, and now I've landed in, you know, as a data visualization manager in finance. So I'm gonna say sorry. You sent me the questions. How it evolved is I've always had, like, a natural curiosity about data tools and, you know, helping others. I I started out, like, in my career just having Excel classes and and small classes on SQL and then just, well, what's next? You know? Like, just transferring, finding different opportunities, what's interesting. So that's kind of how it evolved from there. And networking. I'm outgoing, and this is probably a funny fact. I literally networked playing Pokemon GO. I found a role playing Pokemon GO. I just networked with other users, and they were like, hey. We have this role open. I was like, I'm gonna I'm gonna apply for it. So that's kinda how how it went. The skills, it says a lot about the organization that let you, like, grow and also to you that you are not satisfied with the current status and you always want to learn. I think it's good skills to have. Yeah. That Pokemon GO thing, that's interesting too. It's not so different from how a lot of other people I know who have networked. So the CEO of InterWorks, for example, Behfar Jahanshahi, a lot of people who came to InterWorks were people who played Counter Strike with him. And it's just how it works, and they they're obviously very smart people, you know. And after getting some rapport with them, he's just like, hey. Yeah. The business is growing. Like, what you wanna work? You know, sort of thing. So it it never underestimate those those little interactions, you know, of of whether it's just a fun game or whatever, which we're gonna be talking about games today. Right? Never underestimate how they can build up skills or provide opportunities. I'm curious. Annabelle kinda touched on this, Dawn. But, you know, in terms of navigating through those career changes, were there any particular skills or things that kinda helped you along the way? I know you had mentioned, like, yeah, you're not afraid to, like, get into Excel and do that and do those unofficial things, and networking in itself is a skill. But are there any, like, pivotal points or memories or specific skills that if someone's trying to navigate their career, you're like, this is honestly, focus on this one. Like, this one will get you a long way. I would say SQL. Knowledge of SQL carried me through most, with, you know, the different data tools, because, you know, you're you're still always gonna, you know, just, go through data, try to discover insights. So, you know, learning SQL very early on helped me or SQL or however you wanna call it. Yeah. W three schools is one that I really recommend to users. That's kinda how I taught myself because it's great because it has little fields you can type in and test your code. And then just having a natural curiosity, you know, like and and helping me to learn, creating those those teaching sessions that I create for myself. One thing that I will say that will help drive you in your own career is not waiting for an opportunity to present itself is kinda creating your own opportunity. So that's what I did. I just did it on the side and say you know, started with a, hey. Who wants to learn a SQL class? You know? So I I did a little sign up sheet, had people, and we kinda just went together and, like and it and and that's how it started. Yeah. From there, I did other sessions. It turned into Alteryx training. It turned into Tableau training. I've been really fortunate to have managers that were really supportive of that. You know? So it was always it was on the sides getting involved. I know there might be some people that are not so outgoing as myself, but that's really a great way to learn is because In data? Yeah. Yeah. So teaching will help you learn about the tool too because you'll have people from different perspectives. Should I say the Elvis Dumbledore quote here? It's it's not how you're alike, but it's how you're not. So that's always valuable with with classes because the different perspectives help you grow as a person. Like, I never would have thought of that use case. You know? And it kinda helps you, but I don't have the answer now, but let me figure that out for you. So it also exposes you to to things that you may not be exposed to in, like, your current role. So network, network, network. Play Pokemon GO. No. Yeah. Those these are the these are the key takeaways. Right. Right. Give Pokemon GO a try. No. Yeah. It could be something small. You could start out with, like, just a small little, you know, group of like minded individuals, the one who get together and learn more, and you might find that it may grow from there because just word-of-mouth of like, oh, yeah. Hey. You know, Dawn's having this class on, you know, whatever. Let's, you know, get together and, oh, I wanna join. You know? So that's kind of how it starts. So Yeah. And, Dawn, do you think that because you had to learn on your own, you you were attracted to enablement and helping other not to have the same struggles and you along the way? I blame the independence from my dad. He's an AV guy, and another interesting fact is my dad had a car shop. So, you know, working there as a family, you if it's your own family business, you kinda have to get involved and, you know, talk to customers. And when he would train, he'd be like, you do this, this, and this, and then walk away. So you had to learn independently from the beginning because you can't be like, wait. What? What? Dad, what? You know, as he's walking away. So it it helps to drive the independence. I won't say independent learning. Okay. We had the same education, though. Oh, okay. Alright. My father showed me at eighteen how to change tire In my car. So I never had ever ever ever to call him to do that. That's great. What a skill, honestly. Yes. Similar. I mean, I I also grew up with this is so funny. As an as an adult, I'm realizing things. And, obviously, I I love my I love my parents, my dad's fantastic. But I grew up learning a lot a lot of like, he would show me those mechanical things at a young age. And it's funny because when I was, like, thirteen or fourteen, learning how to like change oil on a car and not being like great at it immediately, I thought I was just like, oh, there's something wrong with me. I just don't get it. I'm like, no. I'm just not a mid thirties man who knows how to do these things already, and I'm comparing myself to a very mechanical person. So that was a funny thing as an adult that I've I've come to realize. I'm like, oh, maybe I know more than I think I do. And maybe growing up, you know, there's a level of, like, your parents are also kinda learning and making it up as they go along too. And then, yeah, the independent learning and and all of that. But I I do think it's a it's a great way to learn. There's there's no better motivator than, like, I have to learn this. You know? Like, I have to learn this in order to succeed at my job. There's not really another choice. I gotta figure out a solution. So that's a great motivator for people to find a solution. Someone asked a question. What system did I learn to use SQL? HR days, it was Oracle. So and then from there you know? So it was SaaS SaaS after SQL, but we're still using SQL today. So you know? I think that's great. I think that's one of those things too where, like, like, on the marketing side of things or website of things, it's always good to learn HTML and CSS no matter how, like, automated it is through things like WordPress or Squarespace or other sites or whatever that make it to where you can just choose some selectors. Having that foundational knowledge is never going to serve you wrong. And if anything, it's gonna make you able to, like, understand how these things work foundationally and it can and can't do. So I think that's a a great example with SQL because, yeah, I mean, Tableau has what? VisQL, is that is that what it's called? And, you know, a lot of these BI tools make it to where you can it's a little more user friendly. You don't have to be a SQL expert, but you'll never be you know, it'll it's never a bad idea to continue learning and growing that that, foundational knowledge. I'm curious, Dawn, along the way. So, obviously, there's a lot of independent learning. We're talking about that. But in in creating enablement structures and networking and stuff like that, what's what's the role been? How important has collaboration been in getting these things off the ground or scaling, stuff like this across, you know, groups that that you've worked with? What have been some really cool collaborations or things that you're like, wow. I'm so glad I had that person because maybe I wouldn't have been able to do the same thing or have the same reach on my own? So I do have a couple of, great guy friends that are also trainers that were Alteryx enthusiasts, and they are willing for me to volunteer them. That's great. Or pull them in. Like, they're always open. I think one of my friends, he always jokes because he's like, the first three times, Dawn, you know, I swear you you just talked the whole time. I didn't say three words. So I kind of adopted him as, like, my friend. You know? That that happens. You know? Like, he didn't know, but he was going to be my friend, you know, the first three times. I was like, oh, you like video games? Blah blah blah blah blah. So but, yeah, there's there's people in that you just that have been really crucial with helping me get things off the ground. There's a lot of Tableau enthusiasts at at BigBeg. And then in the community too. So I don't know how it happens sometimes with networking, but like I said, Pokemon GO, like, just finding people, talking to them. I don't know how I could. If I would map it, it would probably look like a crazy crime scene stream photo. That's because Dawn knew that met this person there Yeah. And then this person over there. You know? So it just kinda happens. So It's not a plan. So but, yes, there's there's people in the community that have been very crucial in helping getting events off the ground. I've had managers that were really supportive using the tools to pull, like, distribution lists, like Alteryx, where you can connect many different data sources at once have been really helpful to do, like, a campaign. I know, Garrett, you talk about, like, marketing and Yeah. Lists and and emailing out. But, yeah, that's that's been crucial. And then even my own blog site, like, that has gained interest, and, you know, there have been ambassadors that promoted it. I wanna say thanks to Sarah. I forget her last name. She actually she was one of the first people that was like, yeah. Tech tips, girl. And I'm forever grateful for her for pushing it off the ground because I feel like that helped Yeah. You know, it get traction. So Yeah. I love that. I think that's such a good lesson too. We live in a society. No. But, really, I think, like, today, it can be so easy for people to it's not to say don't be intentional about networking, but sometimes you encounter people where it's very, very calculated almost to the point of, like, oh, like, does this feel organic? But I really like your thoughts there and your experience where you're like, I mean, I just made connections and the rest kinda happened. You know? I mean, you put yourself out there and and you connect with with multiple people, and and good things are just gonna naturally happen as kind of like a downstream effect. So I really like that approach to networking versus the you know, I'm just really gonna, like, strategically hustle and make the map of, like, I need to connect with so and so and so and so because I wanna you know, like, that kind of, like yeah. Like a like a like a murderer might do in Pluto. You know? No. Not not at all. There's nothing wrong with that. I just I think I just prefer that more organic natural approach. So that's that's really good insight for sure of just connect, do good things, keep putting yourself out there, and good things will happen. And and on because you mentioned these two communities, Alteryx and the Tableau community, I wonder what did you learn from one community and try to apply to another for your user. You know? Maybe you you learn about an initiative in Tableau community that could work in your analytic user community. I don't know. I'm sure that you have, like, some good story to share. I think I'm gonna share my screen for this one because it's gonna bring us up straight to the the Cluedo session. Yeah. Cool. So I was looking for an event for to do for Alteryx and a Tableau combined session, and I came across this Alteryx community challenge, Cluedo, which it had a solution start and a solution end. So we thought this would be a great session to do. I had my friends that I volunteered to help me. We all had clue how that I always report as presenters. And what there's three segments. There's the who, the what, and the where. And wasn't a popular one. But then with this challenge, I discovered that we could also apply this same kind of principles datasets to a Tableau session. So for Data Plus Women, US north Northeast, I I did a Tableau. And I'm sorry. The Zoom screen is, like, up there. Okay. The whodunit challenge basically, I took those same datasets from that Alteryx community challenge. For those of you who don't know Alteryx, there is a ninety day license you can get if you are a student or if you're interested in changing career. So if you want to download it and kind of, you know, figure, you know, what is this tool about? That's what I used. So I created this workbook. You can download it out there if you wanna figure out the who, the what, the where. And you can see there's a little instruction book here, and this was for a past Data Plus Women US Northeast. And, of course, because I'm sharing the screen, Tableau Public decided to Oh, you wanted to show this to people? Yeah. I mean but so, yeah, I just thought it would be, like, a fun session because these are all of the exercises you're doing with data anyway. I think some people were kind of intimidated. It had a lower turnout than I expected, but that just happens sometimes. Like, there's gonna be some events where you think, well, nobody's gonna be interested, and it blows up. You're gonna have the opposite where you think, oh, wow. This is fun. I like this. Maybe not a lot of other people like this, so not a lot of people attend. So this is just one of the events that we hosted to try to use something fun. And as it's thinking about it well, take my take my word for it. There there is a way to kinda do Other sessions that we did, this is we had internal we had a session where we would take a beginner dashboard, and I wish I had the beginner that I could show you here. And then we asked for it was called the dashboard revisited sessions. You take a basic dashboard. It's kind of like the makeover Mondays that Andy Kriebel and others have have done, but this is a whole dashboard instead. So what we've done is I gave them a plain basic dashboard with lots of bar charts, nothing really too much going on. And Kate Crawford from the information lab took it and made this, and it was amazing. I was like, woah. So she was one of the presenters, and there was another presenter as well. So this is another event that I kind of took from one idea and kind of Frankenstein it into another, and it was very popular. Because sometimes I think beginner developers, they just don't know what to do. You know? Like, I I have Tableau. I don't know where to start. So once again, to plug Tableau Public, if you don't know what to do, chances are someone else has already created a dashboard out there. So, hey. I wanna do an executive summary. So I'm gonna look in Tableau Public and see, holy cow. There's a whole bunch that are Tableau summary dashboards out there. Some you can download, some that you can't. It depends on what kind of learner you are. I'm a deconstruct. If I have my hands on, download the workbook and try to recreate. That's how I learn. Yeah. So just wanted a little plug there. We also have done a Jeopardy session. A a friend of mine that I've also voluntold set up the session. He was also on Jeopardy. So he had that experience of, you know, being on it. So I figured he'd be the perfect host. You know? He was already there. So this dashboard was created by Sid. We just kinda did it. And if you look up Jeopardy, there's lots of ones out there. I think even one of the Fleur Lache twins. Yep. Kevin has one out there. Sid was the person that created this one. So we just took it and modified it. We had different teams. So learning can be fun. Enablement can be fun. Gamification is always you know, it's a great way to learn versus having just someone standing in front and being like, this is how you do a bar chart. You know what I mean? Yeah. Yeah. So but yeah. Oh, and one more to call out Interworks. Oh, let's do I did I'm gonna show the Yes. The the flashing shoelaces that I I received from my very first Tableau conference, TC twenty four, and I wore them last year on stage. So just had to call that out Incredible. You know, that you guys need to have those again. Yeah. We we were talking about this earlier. I I love these so much. And, yeah, it's funny because I was handing these out at the it was like an Airstream trailer that we had for our booth and stuff. So it's funny, Dawn, that I probably one hundred percent handed those to you without even knowing it. But those are, yeah, those are so awesome. Those went so fast. And, yeah, at day to night out, ugh. Like, no better no better feeling than, like, you're out there and you see, like, your piece of swag, like, on everyone's feet being lit up and used. Like, how many how many water bottles, how many notebooks does everyone pick up from conferences but to have something fun like that? So, yeah, appreciate the shout out. That's fun. I really like what you just shared on. Like, you had, like, very different content that probably resonates very differently to the audience. Some maybe, like, are more keen on doing a makeover or more keen on having fun, and that's always a good lesson for for us when we enable people because they said like you said, like, I don't understand why v seven didn't work. It was so awesome. And on the contrary, you you get very, very surprised. Love that you created it for Alteryx users first too, honestly. That's that's really great because I feel like Tableau has such a large community, and, obviously, you just showed some of those aspects. But I'm sure with with Alteryx, it's not it's not as large. There's just not as many users in it. I feel like it may be may be a more niche tool. Is that a correct understanding of it? So I I think now that people are aware of the power of Alteryx. No. But you can connect to many different data sources at once. Another thing I was gonna say is that, I used it to create wedding bingo cards for my wedding. Yeah. So true dirty fashion here. So wedding bingo is like you see someone hug the bride, you mark it as complete. So I've had other locations because I partner with other people who do enablement in on-site. They did it for a social bingo, you know, where they modified a little bit where it's like they had a full session where, did you talk to somebody that's been at Big Bank for two years or something like that? So they'd mark it as complete. For my wedding bingo, I had the Hogwarts crest right in the middle. So, you know, we gave out prizes. But to be able to do that in Alteryx, I I didn't create it originally. Someone else came up with the idea, but I was just like, wow. You could use this tool for this use case. So I think not a lot of users are aware of how you can use Alteryx and you know? So, yeah. You can be very creative. And then if you do, like, very creative and fun work, for me, it's the best way to learn something. Because you already your creativity push you, like, to go further what the tool is originally created for. Well, that's quite interesting. And then from Alteryx and even Tableau Trailblazers, Alteryx had the badges. So I really liked that. They I don't have as many as I would like. And then Tableau, the Salesforce trailblazers, they had badges too. So with that, I had created badges internally. So here's here's a couple of those. Because I realized, you know, some users may think they're, like, a beginner or an intermediate or advanced, but what exactly does that mean? So what I did is I broke out some of the more important things like sets in Tableau. Does anyone use the set or, like, a parameter, or there's even an LOD calculations badge? Like, breaking an application that can seem kind of intimidating if you're a beginner user, and piecing it out into little things that they will eventually, you know, need to touch at some point is a great way for them to learn the tool. So and also give back to the communities. There's some here like the doctor badge. Like, have you helped someone else in the community? And I'm sadly no longer a part of that team. I have moved on, but these these were out there and kinda the makeover Monday badge. You know, there's a workout Wednesday badge. So this was kind of fun to do, and they were excited about it because it it breaks it out into pieces instead of just a whole class. Yeah. So And we we love badges as as an Eagle Scout. Love some badges. And stickers. And stickers. Yes. And stickers. Yes. Oh my gosh. Make the badge and then print it off as a sticker. Game over. So someone had asked the question Kensia. Kensa I've asked how did you award those? Was there personal library bad for users? Yes. They would apply for it. We used a very, very technically challenging tool called SharePoint. And Maybe you've heard of it. SharePoint list where they would apply. I did a little form, and they would apply for the one that they wanted to. Like so and they would have to submit a workbook. I encourage people to publish them in the Tableau Public to kinda show others that, yes, I've mastered my knowledge of sets or I've mastered my knowledge of the pre attentive attributes that Tableau uses. And so, you know, that's they would have to meet with a proctor because I had a list of volunteers. Very like I said, we have a lot of Tableau enthusiasts that were willing to kinda help look at it and, you know, award it saying, yeah. You know, you've you've showed knowledge that you're using sets and that kind of thing. So And something that we haven't touched yet, Norm, did you adapt your training for different people? For instance, HR versus frontline users. So that is a good question question because I will have class I still teach classes the last week of every month. And sorry. They're not available to the public. Oh, that's okay. But my YouTube channel does have little video clips of, you know, certain trainings that I've done. I'm hoping to pick it up again. But since I'm now a manager, I realized what little time I have for things. But okay. So I'm sorry. The that's my train of thought. Adapt to training. Training. Okay. Yes. So I'll have a class of multiple users from different lines of business, but it's, you know, like, it's not how you're different. It's how you're all alike in this circumstance. We're all learning a tool. We're all you know, it's the same technology regardless of the use case. So it's teaching them the basics. It's teaching them the storytelling best practices and then talking about, like, different oh, maybe you'll use this use case for this. But a lot of similarities is somebody's always gonna know month over month. You know? How I analyze month over month data? How do I analyze year over year data? Is it, you know, prior year to date? Prior month to date, you know, so I could see the differences in my metrics that way. Like, that's always gonna be a common use case. So the best way to train I've found is creating an environment where they feel okay to ask questions, make it personable. Like, I will tell you how I made a mistake and learn from my mistake, and I have done some dumb mistakes that I will share with you. So you this is what creates that environment where it's not someone that's like, I know Tableau. You know? It's Yeah. Yeah. Yeah. It's more personable and more realistic. So I I get a lot of thank yous because I really enjoy it. And and that's, you know, the the part like, it I find teaching to be really rewarding. If I could do it every day all day, I would, but, unfortunately, I can't as of yet as of yet. I'm just gonna because who knows what next Pokemon GO game will put me I know. In a network of. I feel like we're due for another craze. Like, it's been five, six, seven years. Yeah. Right. We're gonna do this game. I have to check and Google it now. Right. To see if anyone's still playing. I know one person. One of my friends is still, like, a diehard Pokemon GO fan, but, yeah, I I dropped off. So yeah. Now it's all I should also plug that I'm no longer the Data Plus Women lead. I have now moved over to the video game Tableau user group. Oh. Interesting. Can you tell us about that? I'm curious. So I love my husband and I both are video game players. Our living room is set up. My PS five is over in this corner. His PS five is over in this other corner. I see. Sometimes we'll play games together like when Hogwarts Legacy came out. We were both playing that one. There's a older game called Lens Island. We were playing that one at the same time where you have to go and discover and, like, get resources for to build up your little island. We were playing that together. He could play the more complicated games like the shooter games. I'm not a good you know, I can't play the Call of Duty games. Plus, I don't wanna be mad when I when I play the game. I wanna enjoy it. I don't wanna be be angry at some person. Why did they shoot me? No. Like, I don't I don't want that. So I'm more of like a Lego I'll play the Lego video games. I'll play the farmer games. I just learned it's called a cozy gamer. I am a Yeah. Okay. Cozy gaming. I like the harvest moon. I like the cozy games. Stardew Valley. Did you play Stardew? I did not. A lot of people recommended that one. I started out with Sims. You know? Yeah. Sims. Yeah. Sims is great. So I'll still come back to it. So Yeah. That's great. Har Harvest Moon was I have fond fond fond memories of Harvest Moon. You you mentioned all the these these classic video games too. This is just a a commentary note. This is not necessarily a discussion point, but anytime I remember getting into certain, like, tools and stuff like that. Not necessarily Tableau, but, like, sometimes when I open, a complex BI tool or especially if I open a data warehouse, it feels like the game missed where if you remember that as a child where there's just, like, no objective, and you just like, what does this lever do? And something happens, but you don't know what, and you're just aim I don't know. It's there's like no point, and the the point of the game is to be frustrated and confused. That's how I feel sometimes. Is that are you talking about Maniac Mansion? Because that sounds like Maniac Mansion. Probably. Yeah. No. It's like Mist, like, m y s t. If you've played it, you know exactly what I'm talking about, but I'd recommend not playing it. So someone in the can point. Yes. Can point. Right. Someone in the chat, so they're trying to create a community from scratch, and engagement has been slowly increasing. So one of the things that really helped me is that we did community awards. So we I was gonna say if I could pull it up on LinkedIn where we gave badges, like little tiny trophies in six categories. I wanna see if I can bring it up. LinkedIn community awards. And that's a great way because you're you're getting people to submit for themselves or submit for others. If they've can you look at LinkedIn? Want Dawn. Carrie, you did let me see if I can bring up an old picture. Cool. I don't know if it'll come up or not. I don't think it will. But they were little tiny trophies we got from Trophy dot com, and I forget some of the categories too. I'll have to bring it up another point. But it's a great way to to get them started because people like to be recognized. They like awards. The little trophies aren't even that expensive. They're, like, six dollars. You know? You can find that. Wild. You can make anything you want. Yeah. So we did we we awarded people for our clue event. Like, we I found one with, like, a little tiny laptop that was, like, you know, the top three. Slido is something else that I use for audience engagement, slido dot com, because you can do, like, a little quiz just like Garrett had a poll to start. Like and that's mostly what I do in all of the sessions. I have that audience interaction. We have a little bit of, like, a quick tip, you know, is also how you can start and then, like, a how to session. But that would be the best way to, like, kinda get engagement because, like I said, people love awards. So Yeah. There's a a question in the chat that that seems relevant to it, and I think you may have partially answered it. But, Ksenia is asking, I'm creating a community from scratch, and engagement has been slowly increasing but hoping to grow it even further. Is there certain techniques or anything that's had a big impact on taking okay. You started the thing. How do you how do you amplify it? Yeah. Yeah. So amp you know, starting chat rooms, like, that's one where you have, like, okay. Tableau leads. You know? Like, if you could have an internal chat room or because you'll you'll find that there's the oh, I wanna be a Tableau lead. You know? What can I do to be that lead? Or I wanna be that Alteryx lead. It it starts out small, but you'll find that it will grow over time. And, also, it depends on if you're hybrid or, like, in person at the work workspace. My very first Tableau user group that I went to was at Iron Hill Brewery. So it was it was beer beer and learning. Like, I'm not a beer drinker. I'm a wine drinker, but that's okay. A beer and learning, that's fine. And then that's how I met, you know, the Jeopardy person. So that random string and, like, so start out with something like, you know, awards. MS Teams is definitely if you if your organization has MS Teams, starting that group chat, giving out free swag. So what I'll do is you'll you'll see me at t c twenty six. I'll be grabbing the swag just to bring to events, and I'll give them out as awards for engagement. So if people are asking questions we've also done a ticket thing where if they came to this session, they got, like, a ticket, and then we gave them little raffle tickets if they answered a question, and they engaged in the event. So then we told them to put the tickets on the the swag that they wanted to earn, and then we randomly drew one at the end. So that's another way. People will always show up and freaking out free stuff. So cookies, swag, you know, that's another incentive to bring people. Breakfast. Yeah. For example, breakfast, they will come too. Tacos. You know, I heard there's this taco event at t c twenty six. I'm there. There is also the data plus women pregame event. Yes. Oh, yes. The data plus women pregame event. I love that. I love that. One thing I think that's interesting that, I've seen this internally at InterWorks, but, like, having a culture of not being afraid to show something even if it's not perfect or fully formulated or whatever, like, normalizing that. Because I feel like a lot of times you can get in these things and you're like, well, I don't wanna look dumb. You know? I don't wanna, like, I don't wanna share this this thing that I'm proud of. Like, cool. I did it, but maybe you're like, oh, there's some really smart people in this channel, and they're probably gonna be like this amateur. But, you know, having having a culture of just like, yeah, share whatever whatever you're working on and and don't be afraid to ask questions and do that because we're all learning here. We do that through, like, internal Slack channels, like, having, like, very targeted Slack channels for projects or technologies or whatever. And that's the good stuff because then you'll do that. And what will actually happen rather than someone poo pooing your stuff will be, oh, I see you built that thing. Yes. I built something similar. Like, here's here's a tip. Here's a shortcut I learned that might help you sort of thing. And then having making those connections, that's when it really starts to to take off. Right? It's, like, beyond you as the instructor sharing things, and all of a sudden, the the community is engaging with itself and growing on its own. I I leave my beginner Tableau public dashboards out there when I first started. So if you're looking at my page and you see a UFO one, I cringe when I look at it, but you are welcome to look at what not to do in a beginner Tableau dashboard. It's out there for you. It's for you. But, no, it's it's good to show growth of, like, where you came from and then now where you are. So always, always, always use Tableau Public as, like, your portfolio because what better way showing what you can do, you you know, with with and growth. Cool. Yeah. I also like the same what you said before, like, like, little awards or something like that. You can create, like, a lot of awards, for instance. The most viewer on Tableau server, this time, not in Tableau public, but in Tableau server, or the most notable newbie, you know, to show draw. So it's it's just the way, like, to you give, like, maybe five to ten awards annually, and they are happy because, hey, they can also show their manager and they give your role is only to give them confidence. And yeah. And Wasn't original. I stole it from the busy's. So Exactly. Yeah. Exactly. Absolutely. Feel like an artist, you know. It's taking what it's outside internally because it works. You know it works. So that's a good To that end, there's a a question in here from from Anuria, and this is probably more about, like, the digital badges and and stuff like that. But she said, hi, Dawn. I like the advice. What was the platform to give the community awards? Was it a learning management system, an Internet, MS Teams? Essentially, how do you how do you deliver those? Are you setting up, a landing page where people can download the badges? Is it emailed to them? How does that part work? It was emailed to them so that way they could use it. We looked into having it in, like, their phone book, and it was it we didn't really get too far with implementation, but we did configure a SharePoint list. Once again, very high-tech technology here to have images so they could go and see, like, their page and see all the badges, like, on the page. Because you can, in SharePoint, say, view only me in the setup. I don't know if three sixty five. I I haven't heard a lot of scary things about Microsoft three sixty five. So I don't know if it's if it's similar, but back in the older versions, you could do that. So and it's cool because they can, you know, show, like, hey. My manager, look. These are the badges that I've earned with this tool. So the gamification and the acknowledgment. So it's that virtual trophy instead of the little trophy on on your desk. So I'm curious too. So this is kind of we've got probably, like, five minutes before full q and a things. And if there's no no additional q and a's, we'll just keep talking. But I so the the Cluedo inspiration, I'm curious, I mean, just talking about where that came from originally. So, like, are you a fan of true crime? Are those things related? Is it is it more like, I loved board games and and Cluedo was was the board game that I liked, or is this like a like, no. This is this is every part of my life. This is podcast. This is TV. Point being, like, what is is that, like, a big inspiration for you just in general, which is why it kinda bleeds over into your professional life enablement stuff as, like Now would I'm a master of none, but I like every you know what I mean? Like, I like a lot of different topics. I'm a big science fiction fan. Sometimes I'll get sucked into, like, old episodes of, like, Law and Order and stuff like that. There are some murder miss there are some murder podcasts on Netflix. I just discovered that that you could listen to podcasts on your way to work, on the drive to work. So there's some in Netflix now. They have a whole section of podcasts. So it's just you know, sometimes they'll get sucked into a documentary, and I have no idea how I got sucked into it. But, like, I'm like, okay. I'm full in on this Titanic documentary now. You know? Like, it's it's just what happened? So, no, I wouldn't say it's like it it happened because I was just random I don't even I don't even know. I really came to the office. It was like, this seems like an awesome, you know, event. And then it wasn't so popular, but, you know, you never know. So Oh, that's interesting. Annabelle, on your side of things for creating enablement things, have you found that your personal interest bleed over kind of into the professional life and you're like, I like this over here, so I think I'll build something like this over here. Or is it kinda like Dawn's where it's just like, I don't know. I like a lot of things and sometimes an idea comes and I just I pursue it. Yeah. A little bit bit of both. I also start like an artist. A lot of makeover when Workout Wednesday, for instance, that I would have divided into three level For beginner, intermediate, advanced. I reuse a lot of from the community and that's why I do that. When I had a good idea, I also publish it to the community for them to use. So But it's like she said, a lot of time it's like, oh, you saw that this initiative will work and it didn't work internally. And sometimes you are surprised by something that works that you will not have expected so much. So so it's very experience and interesting also. Yeah. We have a new question from. Okay. Sure. Could you recommend any good reading on community or online course which were helpful for you in building community? Well, there's this blog site that I have called Texas Girl that you could know. There are a couple good books out there. Andy Cottgrave just published a new one. I keep hearing nothing but good right, Annabelle? And correct me if I'm wrong. I hear nothing but good things about, like, his writings. Anna, I think, created another one in the community. But tech tips girl dot com. Yep. YouTube channel. Tech tips girl. That's a good one. That's a good one. I don't remember the the name of the lady who write it, but So how I come across stuff is once again randomly is, like, I run into, like, a use case or a challenge, and then I'm like, someone in the in the environment someone out there has run into this before. And if they haven't, I create a blog blog post about it. So that's how I come across stuff is very randomly. I am not a linear, like, a to b to c person. Have a friend that's the complete opposite of me. We drive each other crazy because he'd rather have a meeting about the meeting before the meeting is done. And I'm like, let's just wing it. Let's get it done. So we balance each other out. I believe that's is this is the Andy Cotgrief book. Yes. That's the most recent I've Yeah. It's it's quite good. He had awesome sessions, and I'm totally I forget the name, where he would they would have, like, a, like, a kinda makeover session too that, Annabelle, please. I'm like Golf chat. Chat. Yes. Chart chat. He had those, and I enjoyed them so much. I know he is at t c twenty six, but I I don't know. Otherwise, you can see him on the the YouTube channel. We had a Yeah. Own YouTube channel now. The analytic tag that will probably come one day. No. No. You can find them in the the channel, the book. That's quite interesting. Storytelling with data is another one. They have great books out there. So because that's the other thing that we all do. We know these applications, but the real question we're trying to answer is, like, what visualization helps tell the story? So it's not enough just to learn how to create a bar chart in, you know, Tableau or, you know, you could use AI tools to kinda help figure out what's the best, you know, chart for one analysis. You could also use Andy Krebel's visual vocabulary. I tell a lot of students to favorite that one. So if you take anything from the session, learn to create a Tableau public profile. And if you don't create visualizations, use it for the favorites. So favorite some of these Tableau public dashboards and things out there to use for, like, later reference. You know? So yeah. I really like also the book from Ben Jones on data literacy. They are quite good. I I mean, the company is that it's called data literacy dot com, so easy to find. Easy to find. Yeah. Here. We'll put it in here. I love that. That's great. I think this is something this is a hallmark, in particular, of the Tableau community of of of, having a lot of people who are very willing to share resources. And not only share them, but to say, like, yeah. Take the thing I built and riff on it. You know? I think that's that's really cool for people to be able to to do that because not every community is that way. Sometimes people get very protective of the things they built or they and it's not that. Of course, all these people that that we've shared have have companies, have books. You know? It's not that they're not trying to to to earn a living off of some of those things, but, a lot of people can be very protective and over monetize their stuff to be like, well, yeah, I'll I'll tell you my secrets if you pay, you know, three hundred dollars an hour. Then I'll then I'll tell you. I'll let you know whatever. But I feel like the Tableau community in general is is pretty open about being like, well, here it is. You know? Here's here's how it works. Feel free to build upon it. So Okay. Here's an important question. Any good sci fi recommendations, Dawn? So The watch, I should say. I really like Starfleet Academy right now. I direct my husband through the Star Trek experience. He wasn't he wasn't as much of a star I'm sorry, sci fi fan before, but I've him. Imagine that. So Starfleet Academy, I couldn't get him to the next generation because it didn't age well. He really likes the Star Wars stuff, like, more than I do. So I would say I'm more Star Trek. He's more Star Wars, but that's okay. We were watching those. I love Marvel stuff, like the Marvel shows. The marvels, you know, with, like, all three. Marvel movies, of course. Paradise was also a good one. So I like a good, like, apocalyptic kind of, you know, thing. So that one was really good. I think their second season is coming soon. But there was one that's kinda horror sci fi. That was oh, shoot. I'm not so my brain is not working today at all. It's very early. No. It is. From. From. That's it. It was from. Yeah. That is so creepy, but it's it's a good one because you're like, what is going on? You know? So I like those kind of mysteries. No. That's cool. And then I'm surprised you don't you haven't played and you didn't like, I don't know, the click point game where they have, like if there there is a lot of mystery, that's why I like them. It was like room two hundred something forty seven, I think. Broken sword. I tried to find, like, the English name each time. One that I really like was Monkey Island. I I know it's easy to play, but it's very complex. Like, you have to use these tools there. Really Broken Sword, the shadow of the Templars, Yeah. Yes. Fantastic game. Yeah. So if you see me in person, if anybody on the call goes to t c twenty six, tell me about video games you play. Show me pictures of your cats or dogs. So, like, anything. I'm open to anything. And literally approachable. So Yeah. The last conference. I'm also willing to make a fool of myself. So if you see me, I might trip on stage, which is okay. Like, you know, you just gotta get it out of your system at one time, and then you're fine for the rest of this. So Yeah. I'm curious, Dawn. Is there anything right now that I mean, we're in the last five minutes. So if anyone has questions, feel free to ask them. But, are there, any things right now that you're excited to learn about or something that whether whether it's a tool or whether it's a new skill, you're like, oh, this is like if if I had free time as a manager or in my free professional free time, this is what I'm learning about right now. I hate to say other tools on the call, but ThoughtSpot is like another BI tool. I've I've learned different BI tools in my career, like BusinessObjects, Cognos. ThoughtSpot, Databricks. Like, those are two tools that I wanna learn that are out there. And, of course, like, how like, Tableau Agent, getting to learn that a little bit more, Tableau Pulse. I don't really have a current use case for it, but I wanna, like, kinda dive in a little bit. So those are some tools I would like to learn. Yeah. I think that's all interesting. Go ahead, Annabelle. Sorry. No. It's good to keep learning. You we always have to keep learning in that stage. Yeah. And the more tools you have in your tool belt, like, the more marketable you are too. So, you know, it it looks great. Like, hey. I'm not just a Tableau or an Alteryx person. Like, I'm willing to learn, like, other tools and technology. But it all boils down to knowing SQL first. So w three schools dot com. DataCamp is also another really great site to, like, learn. They have gamification where you earn points the more things that you do. They have Databricks in there. They have Python. Python is another one I'm trying to learn on the side. I'm, like, four out of six classes with eCornell on a Python certification. So never stop learning. That's that's, you know, my goal. Never stop learning. I will share on the chat the link that I really like to learn SQL. It's about mystery. Another mystery to solve in SQL. Yes. Play it on. To see this. Oh, yeah. Yeah. That's really fun. No. I love all that. No. That's all really great advice. At the end of the day, I when we think about, it wasn't so long ago if if I don't know. Maybe it was ten, fifteen years ago when Tableau was a new thing, and nobody knew what it was. And, you know, all of a sudden, it's out there. And then, you know, it's twenty twenty six, and there's all sorts of new tools and new things and, obviously, AI everything, new data warehousing things like you had mentioned, like Databricks, Snowflake, others, ThoughtSpot, like, sigma. There's so many so many different platforms. And if if you've worked in tech long enough, you know that it can change like that. Right? So insulating yourself again, having that fund foundational knowledge, like you said, that's gonna be foundational to anything you do tool agnostic. Right? But, you know, you you just know you never know what the wave of the future is gonna be or who's gonna get bought out by who or what's gonna happen to it, you know, etcetera, etcetera. So, diversifying, I think, is a really good strategy. Well, cool. Well, we are at nine fifty nine. Well, great. Well well timed, everyone. We did it. I think that we've we've done. We can speak for two or three additional hour easy. Oh, yeah. Yeah. Easily. That's that's always the thing with these conversations is it's usually the the challenge is never filling the time, but trying to edit down, trying to trying to be on time. I'm curious, Dawn. Is there you know, in terms of, parting words, parting, advice, anything like that, is there, any resources that people can reach out to? I know you said, tech tips girl being your blog. Anything else in terms of if if someone wants to connect or wants to learn more from you or anything like that? Tableau Trading, that's Steve Adams. There is a newsletter that Steve Adams does. There's quite a bit of followers, with Tableau Trading. So if you wanna look at that on LinkedIn Sign up for his newsletter. You could do my blog. There's oh, like, the Tableau community, there's so many names. There's so many people that are willing to help. So that's kinda where I would say find me on LinkedIn. Friend me. Like I will try to reach out to you. As I said, being a manager, it's kind of a new situation for me. So but any any like, Annabel, like, anybody in the Tableau community, any of the ambassadors and visionaries are always willing. And that was really, really surprising to me is just how welcoming everyone was at Tableau conference. So if you get a chance to go to Tableau conference because that is, like, so many like minded individuals, you know, who love data or interested in these tools, it's a great experience. And you can connect that one more. And they can watch your session. Yes. They can watch my session that's been renamed. It's now called future proofing your Tableau data model. So it will be fun, I swear. You know? It's always fun with you. Yeah. Yeah. Yes. And I will might have some light up interworks shoelaces on stage. It may happen again. So Please do. Please do. Please do. Well, awesome. Well, we're at time. I wanna thank you so much, Dawn, for for coming on and talking. This is really fun. I love I love hearing all your resources about your journey, all the all the tips and tricks that you have, not only for Tableau, but for Alteryx too, just for other tools. But, yeah, thanks for sharing that knowledge and chatting. Thanks, everybody, for listening. Thanks for having me. Awesome. Awesome. Alright. Have a good day, everyone. Bye. Thank you.

In this Data Forum discussion, content manager Garrett Sauls and Tableau Ambassador Annabelle Rincon speak with Dawn Harrington, Data Visualization Manager, about her nearly 19-year career journey and passion for data enablement. Dawn shares how she built internal learning communities through gamification, creative events like Cluedo and Jeopardy-themed sessions, and a badge reward system. Key themes include the power of organic networking, foundational SQL skills, adapting training for diverse audiences, and scaling community engagement through recognition and fun. Dawn emphasizes that curiosity, independent learning, and a willingness to share knowledge are essential to professional growth in the data space.

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