CHALLENGE:

First Bank of Owasso has served the Owasso community and Northeast Oklahoma for over half a century. Serving over 10,000 clients in 39 states, First Bank of Owasso recognized the need for new IT infrastructure capable of keeping up with increasing demands. It was vital that such a solution provide them with extremely high uptime while keeping servers and information in-house.

SOLUTION:

First Bank of Owasso selected InterWorks to engineer a revamped IT infrastructure. InterWorks proposed a virtualization setup, including a SAN and two hosts. The new setup included the powerful Dell EqualLogic SAN for data storage and two Dell Power Edge servers with ESXi to act as hosts in a VMware environment. The two servers would split the load placed on them, offering near-instant transfer of processing to one another in the event that one stops working. InterWorks also implemented Veeam as a reliable backup and restoration solution. Not only did First Bank of Owasso want InterWorks to implement these solutions, they also decided to get InterWorks involved in desktop support to keep their new IT infrastructure running better than ever.

RESULTS:

The solutions implemented by InterWorks produced immediate results for First Bank of Owasso. Server uptime increased dramatically, and recovery from downtime is now much quicker. Once InterWorks took charge of day-to-day IT operations, First Bank of Owasso saw marked improvements in efficiency and organization. The new ticketing system and workflow management processes created by InterWorks allowed First Bank of Owasso’s CIO to prioritize IT issues which would then be handled effectively by InterWorks’ Desktop Support Team. With such a streamlined and scalable system in place, First Bank of Owasso can continue to grow without worrying about overloading their IT infrastructure.