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When a Shoretel user travels to/from multiple offices, how do we set them up to make/receive calls at both locations?  Recently I have seen cases where a single user is configured with two separate extensions in the Shoretel system, one at each site.  Although this...

  Project Management – When Projects Go wrong It doesn't matter how good our project plan is, how great the project team is,  projects  just go wrong.  It is often times how you deal with the project when it gets off course that can determine the overall...

Here in the UK we have just been through (and, at the time of writing, are still enduring) a general election. This presents us with some fantastic datasets. The first place I turn to is the Guardian Data Store, and they provided this, which allowed...

Those of you who use Outlook out there and leave your messages on the server, you will have probably had to deal with duplicate messages downloading either after you replaced your computer or Outlook had an issue and crashed.  I have tried several tools for...

Those who know me from the Tableau forums or Twitter, or the UK Tableau User Group know that I love Tableau.Those that don’t know me: well, I work at the University of Oxford, and have been using Tableau since December 2007.  Since then, I have been raving about...

If you're reading this blog, it's probably because you've given up on sifting through the hundreds of Twitter tools available on the web. Frankly, you just want somebody to tell you what the best tools are and why, and not give you a list of...

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