Introducing InterWorks Assist


Introducing InterWorks Assist

InterWorks Assist is a new way for clients to get in touch with our consultants directly. With InterWorks Assist, clients can receive quick help in a pay as you go service that can last as little as 15 minutes. Simply send us an email here and receive the quick help you need. From simple strategic advice to complex calculation troubleshooting, Assist can be your lifeline when you need it.

What Issues Do We Help With?

We’ve navigated the consultant data-verse by training and consulting clients and companies on how to utilize Tableau at its fullest. InterWorks Assist, however, is not exclusive to Tableau issues, although we can certainly help with those. Our Assist team is willing to help with all issues. Whether that’s regarding best practices for dashboards, larger issues with data model support or data science, InterWorks Assist spans the breadth of services we offer at InterWorks. As the BI landscape changes, so will the offerings of InterWorks Assist and how we continue to help clients with their Data Vision.

Who Uses InterWorks Assist?

  • Those who have recently completed a Tableau project and foresee a need for ad hoc assistance.
  • Those who are rolling out Tableau across new areas of their organization.
  • Those who simply need access to experts for quick requests or input.
  • Those who have recently completed Tableau Training for new users.

How to Get Started

The process is super easy to get started! The InterWorks Assist page has a short form in which the customer can give some information about what they need help with. Following this, one of our account managers will set up a phone call and get you engaged with the Assist team.

InterWorks prides itself on customer care and Assist is the next step for us to address and fulfill our client’s needs in a busy tech world. This is the inception of your Data Journey and we want to “assist” you along the way.

More About the Author

Dustin Wyers

Assist Lead
Advance with Assist: Site Roles Changing on Tableau Server Question: We have a user whose role changed from a Creator to a Viewer overnight, but no one thinks they did it accidentally. Any way ...
Advance with Assist: Uncaught Type Error in Tableau Server Question: We are seeing this error on Tableau Server after upgrading to 2020.4. Nothing shows in Desktop, but Server throws the below. ...

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Interworks GmbH
Ratinger Straße 9
40213 Düsseldorf
Geschäftsführer: Mel Stephenson

Telefon: +49 (0)211 5408 5301

Amtsgericht Düsseldorf HRB 79752
UstldNr: DE 313 353 072