Issues sending Ctrl+Alt+Del through VNC or GoToAssist in Vista and Windows 7

IT

Issues sending Ctrl+Alt+Del through VNC or GoToAssist in Vista and Windows 7

by Larry McFarlin
//

If you use remote administration and troubleshooting software such as VNC or GoToAssist, you may have noticed a growing issue regarding the standard domain login screen with Windows Vista and Win7.  Regardless of previous functionality, suddenly pressing the “send ctrl+alt+del” button doesn’t work.  

Although this is generally not the end of the world, it is a common nuisance.   Here’s what’s causing the issue and the workaround to fix it:

1.  On the remote computer, Click Start > Control Panel > User Accounts > Change User Account Control Settings

User Account Control

2.  Move the slider up one setting to “Notify me only when programs try to make changes to my computer (do not dim my desktop)

3.  Click OK and reboot if prompted.

This should give you the ability to “send Ctrl+Alt+Del” using Vista or Win7 through your remote administration software.

More About the Author

Larry McFarlin

Systems Engineer
Ricoh Drucker –Allgemeines Scan-to-Email-Setup und der Fehler “Absendername nicht ausgewählt Ricoh Netzwerk Scannerfunktionen sind manchmal schwierig zu konfigurieren. Obwohl es–zumindest sobald man Ricoh ein wenig kennt ...
“NTLDR is Missing or Corrupt”, “Invalid Boot.ini”, and other “Windows could not start” error messages Sometimes virus/spyware infections or other corruption can cause degradation of the boot sector resulting in error messages when trying ...

See more from this author →

InterWorks uses cookies to allow us to better understand how the site is used. By continuing to use this site, you consent to this policy. Review Policy OK

×

Interworks GmbH
Ratinger Straße 9
40213 Düsseldorf
Germany
Geschäftsführer: Mel Stephenson

Kontaktaufnahme: markus@interworks.eu
Telefon: +49 (0)211 5408 5301

Amtsgericht Düsseldorf HRB 79752
UstldNr: DE 313 353 072

×

Love our blog? You should see our emails. Sign up for our newsletter!