Red X on images in Outlook 2007


Red X on images in Outlook 2007


Recently I came across an issue where no images would show in Outlook, so I went through some web searches to try to resolve the issue.  According to each post they all had success depending on the person but none of them worked for me.  I will post those as well since they did have value for other people.

One of the steps I followed was from the following site.

The other steps I found were to make sure that I didn’t have the image place holder box checked under the advanced editor options within a message and to make sure I didn’t have it set to block images under the Trust Center – Automatic Download 

I was also told it was an Internet Explorer issue and that I simply need to empty my temporary internet files to fix it.

The statement about being an Internet Explorer issue got me thinking and so I started looking through the settings to see what might cause Outlook issues.  I opened one of the message in a browser just to test and it still would not display the image.  After all the searching and registry tweaks I was asked to it was a simple fix.  I only had to remove the check from the work offline option under Internet Explorer – Tools.  Once I unchecked it all the images started working again and things went back to normal.


Hope one of these will help if you have this issue occurring.

More About the Author

Aaron Richardson

Senior Director, IT Services
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