ServerCare by InterWorks
ServerCare by InterWorks gives your analytics infrastructure its own dedicated IT team for all the care and upkeep your systems need.
ServerCare by InterWorks is a service package that helps you manage your analytics infrastructure. It monitors the health and performance of your BI platforms and supports you in hosting; analyzing and applying insights; and charting a course for the future of your data practice. We’ll provide consistent and reliable support tailored to your companies needs and vision.
What's Included in ServerCare?
- Agent-based 24/7 server monitoring
- Guaranteed response times for OS and application issues
- Server architecture and design consultations
- Initial & monthly platform health checks
- Monthly schedule maintenance for updates and patches
- Quarterly Tableau and Alteryx Server patches and assessments
- Biannual server assessments and recommendations
- Major Tableau Server version upgrade planning and execution
- Regular usage, adoption and governance monitoring
- Hosting in private cloud, public cloud or on-prem
- On-prem and cloud support for AWS, Azure, Google Cloud, etc.
- Support for Tableau, Alteryx, Matillion, Dataiku and more
Ready to chat with a server expert?
Related Case Studies
ServerCare Related Stories
Considerations for a Tableau Server to Tableau Online Migration
Tony Kau
December 4, 2019
New Considerations for Migrating from Tableau Server to Tableau Cloud
Madeline Cook
October 5, 2022
Increasing Tableau Server User Adoption: Five Ways to Earn Quick Wins
Rowan Bradnum
October 15, 2020